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Blog

INETCO Blog

Category Archives: Case Studies


INETCO customers share their reasons for needing business transaction management solutions such as INETCO Insight. Customer testimonials on how they are using transaction monitoring within their ATM, POS and payment processing environments.

The INETCO Insider Newsletter – MARCHing right along

by Stacy Gorkoff | March 30, 2012
Reply

MARCHing right along…we are happy to share with you the INETCO Insider newsletter, a quarterly newsletter put out by INETCO to provide technology updates and interesting customer stories that involve network-based application performance management (APM) and transaction-level monitoring.   Q1′s…

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Posted in Advice from the Trenches, Application Performance Monitoring (APM), ATM Monitoring and Device Management Consoles, Breaking News, Business Transaction Management (BTM), Case Studies, INETCO Insight, Uncategorized, Virtualization and Cloud Computing | Tagged APM, application performance management, ATM, ATM deployers, ATM monitoring, Cloud, end customer experience, INETCO, INETCO Insider, INETCO Insight, layer 7, Mobile Payments, Moneris, NCR, network-based APM, network-based application performance management, transaction monitoring, transaction-level monitoring, unified transaction model, utm

How Moneris Uses Transaction-level Monitoring to Prep for Peak Times and Black Friday

by Stacy Gorkoff | November 4, 2011
Reply

When you are one of North America’s largest providers of payment processing solutions, there is a lot riding on your ability to deliver reliable customer service in a cost effective manner, 24X7.  Your business success depends on both the reliability…

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Posted in Business Transaction Management (BTM), Case Studies, INETCO Insight, Uncategorized | Tagged APM, application performance management, Application Performance Monitoring, Black Friday, BTM, business transaction management, credit, debit, EFT, Gartner, Gartner Data Center Conference, gateway, INETCO, INETCO Insight, Moneris, Moneris Solutions, monitoring software, network, online payment, payment switch, protocols, RBC, real-time visibility, Royal Bank of Canada, transaction monitoring, transaction-level, transaction-level monitoring, transactions

Fall Edition of INETCO Insider Business Transaction Management Newsletter is OUT!

by Stacy Gorkoff | September 30, 2011
Reply

The INETCO Insider newsletter is a quarterly newsletter put out by INETCO, to keep you informed of all things business transaction intelligence.  This fall’s edition includes: Featured Videos from Loki’s Cryptex: Unlocking Transaction Complexity Introducing the Unified Transaction Model (UTM)…

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Posted in Advanced Message Queuing Protocol (AMQP), Advice from the Trenches, Analyst Reports, ATM Monitoring and Device Management Consoles, Breaking News, Business Transaction Management (BTM), Case Studies, INETCO Insight, Market Trends, Uncategorized, Virtualization and Cloud Computing | Tagged agentless, agents, AMQP, APM Magic Quadrant, application, ATM, BTM, business transaction intelligence, case studies, Cloud, cloud-based applications, CustomersATM, end-user experience, Gartner Inc., Gen-i, INETCO, INETCO Insight, IT, performance metrics, software-as-a-service, switch, Telecom New Zealand, transaction, UI, unified transaction model, utm, virtual servers, whitepapers

How BTM became one of Telecom New Zealand’s best payback projects in 2010

by Stacy Gorkoff | September 20, 2011
Reply

“…With INETCO Insight, we were able to see immediate improvements in our billing accuracy, with the number of ‘unidentified’ transactions decreasing by over 90%. In terms of spending money on capital projects, these billing improvements resulted in INETCO Insight being…

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Posted in Breaking News, Business Transaction Management (BTM), Case Studies, INETCO Insight | Tagged ANZ National, ANZ National Bank, application performance managment, ASB Bank, ATM deployers, Bank of New Zealand, banks, BTM, business transaction management, case study, data, debit, EFT networks, EFTPOS, electronic transaction system, end customer experience, Gen-i, ICT, INETCO, INETCO Insight, loyalty, mobile, National Bank, Paymark, payment processors, point-of-sale, POS, telecom, Telecom New Zealand, transaction monitoring, transactional, transactions, web-based transactions, Westpac

How Customers ATM Uses Business Transaction Management

by Stacy Gorkoff | September 2, 2011
1

I wanted to share a little technology innovation story about Customers ATM, Australia’s largest independent provider of Automated Teller Machine (ATM) payment services, and why they are leading the market in ATM network service reliability and card processing solutions. Customers…

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Posted in ATM Monitoring and Device Management Consoles, Breaking News, Business Transaction Management (BTM), Case Studies, INETCO Insight | Tagged application performance management, Arab Bank, ASX: CUS, ATM, ATM monitoring, ATM networks, Automated Teller Machine, Bank of Queensland, banking, Bendigo Bank, BTM, business transaction management, card processing solutions, Citibank Australia, Customers ATM, Customers Limited, INETCO, INETCO Insight, innovation, payment services, payments, service reliability, software, technology, transaction, transaction monitoring, transactions


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Popular Posts

  • Why should banks and payment processors care about transaction response times? posted on February 24, 2012
  • How Customers ATM Uses Business Transaction Management posted on September 2, 2011
  • How Transaction Monitoring Impacts End Customer Experience posted on February 13, 2012
  • Transaction monitoring and fostering a culture of efficiency posted on April 5, 2012

Categories

  • Advanced Message Queuing Protocol (AMQP)
  • Advice from the Trenches
  • Alternative Payments
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  • ATM Monitoring and Device Management Consoles
  • Breaking News
  • Business Transaction Management (BTM)
  • Case Studies
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  • Responding to Regulatory Change
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