Bernd Harzog, an Analyst for The Virtualization Practice and CEO and founder of APM Experts, has written an interesting piece lately (“SDDC Application Performance Management,” April 30, 2013) about Software Defined Data Centers (SDDCs) and how this coming shift in…
Network and application technology continue to change constantly, causing a large number of CIOs to rethink their Application Performance Monitoring strategies on an ongoing basis. But have the main issues really changed? Frustrated enterprise companies describe exactly the same core…
We know banks care deeply about interactions (which engage customers), and transactions (which generate revenue). The problem is there are more and more places where these critical interactions and transactions can fail. Given these facts, the value proposition around transaction-centric…
The Big Data trend is casting a large shadow over the Application Performance Monitoring (APM) market right now. Most vendors have great solutions for generating Big Data (that’s the easy part, right?). A few vendors have solutions for analyzing Big…
In the release of INETCO Insight 5.2, we added a set of new transaction analytics that compliment existing ATM monitoring and self-service software management solutions by allowing you to see how all of your individual devices (such as ATM or…
Over the past few months, we have seen retail financial institutions face mounting pressures to keep up with evolving self-service banking applications and meet consumer expectations around “on-demand” accessibility, consistency and choice. We have seen virtual channels explode due to…
As the designer of INETCO Insight’s Application Performance Monitoring (APM) User Interface, I have always been particularly passionate about how to visualize the large amounts of data we are collecting and correlating to allow people to monitor, analyze and troubleshoot…
Late last month, APMdigest posted a three-part interview with Gartner research VP Will Cappelli to discuss his recently published report, Will IT Operations Analytics Platforms Replace APM Suites? The title of the report begs the question: Is Application Performance Management becoming obsolete? The answer is maybe unclear…
You are an IT operations or self-service delivery channel manager at a large retail bank. The bank has recently rolled out interactive video ATMs in a number of their rural locations that you are now responsible for. Your rural banking…
Last week, I was reminded of how hard it must be to be a buyer of enterprise software these days – especially Application Performance Management (APM) software. It all started with an innocent request from one of our channel account…
