We know banks care deeply about interactions (which engage customers), and transactions (which generate revenue). The problem is there are more and more places where these critical interactions and transactions can fail. Given these facts, the value proposition around transaction-centric…
The Big Data trend is casting a large shadow over the Application Performance Monitoring (APM) market right now. Most vendors have great solutions for generating Big Data (that’s the easy part, right?). A few vendors have solutions for analyzing Big…
Earlier this week, Retail Systems Research (RSR) released a Fast Fact titled, “Retail Payments and the Customer Experience: Waiting for Processors”. It was taken from RSR’s first benchmark report on the retail payments process, released in March 2013. Interesting data? …
In the release of INETCO Insight 5.2, we added a set of new transaction analytics that compliment existing ATM monitoring and self-service software management solutions by allowing you to see how all of your individual devices (such as ATM or…
Late last month, APMdigest posted a three-part interview with Gartner research VP Will Cappelli to discuss his recently published report, Will IT Operations Analytics Platforms Replace APM Suites? The title of the report begs the question: Is Application Performance Management becoming obsolete? The answer is maybe unclear…
Ah, 2008 – Lady Gaga debuts, Britney Spears makes her comeback, and individual transaction tracking is born. Yes, it was a great year. There has been a lot of recent hype, most of it created by new application performance management…
The latest release of INETCO Insight 5.2 includes many useful features to help IT Operations better understand the traffic on their network and troubleshoot issues they are seeing. One of the biggest changes in this application performance monitoring (APM) software…
Actionable transaction analytics now more accessible for IT Operations and OEM integration partners Vancouver, British Columbia – November 14, 2012 – INETCO Systems Ltd., a leading provider of application performance monitoring (APM) software, today announced the release of INETCO Insight…
Ok. Let’s start by stating something obvious. It should come as no surprise that more and more organizations are focused on meeting customer service expectations, guaranteeing end-to-end business process delivery and modernizing their IT infrastructures. But what does this…
About two weeks ago, I had the pleasure of demonstrating the latest release of the INETCO Insight application performance monitoring (APM) solution to the former CIO of Gap, Inc. Full disclosure: he’s an INETCO board member and has been one…
