About INETCO - Every Transaction Tells a Story

INETCO® Systems Limited provides business transaction management software, communications gateway products and protocol support for a variety of application architectures built within physical, hosted, virtual and cloud-based environments. These include:

• Electronic transaction processing applications
• SOA and middleware applications
• Mobile applications
• Custom J2EE/.NET applications, and
• Packaged J2EE applications

Our flagship product, INETCO Insight®, has become the de facto standard for monitoring within ATM, payment processing, financial transaction and banking environments.  It is built on top of an extensible business transaction management (BTM) platform that can recognize and analyze any enterprise application transaction.

Our Vision –To make the monitoring of every complex transaction environment simple

INETCO helps companies streamline their operations, consolidate their processing and technology assets, and quickly isolate issues affecting transaction performance, security, and the end customer experience. We do this by providing the intelligence needed to:

• Reliably manage growing volumes of transactions as they traverse across various applications, internal networks and other third party service applications and networks
• Monitor and analyze the performance of all business critical applications, including new breeds of mobile, virtual and cloud-based applications, in real-time
• Streamline troubleshooting processes, speed up problem isolation, and experience faster dispute resolution

Our History - Harnessing Over 25 Years of Transaction Management Experience

INETCO started designing communications gateway products for high reliability, high performance transaction networks in 1984, providing connectivity of dial-up POS and ATM terminals, leased-line ATMs and legacy network protocols to TCP/IP networks, transaction hosts/switches, and third party EFT processors.  The POSway and BankLink communications gateway products helped INETCO build a reputation for its rich protocol expertise in the banking and payment processing industries. 

In 2003, this expertise led to the conception of INETCO Insight – an innovative product architected to monitor complex transaction systems. First released to market in 2008, INETCO Insight is now deployed around the world in a variety of payment processing and high volume financial transaction environments.

Our Products and Services - INETCO Insight, POSway, BankLink & Professional Services

Our Customers and Partners

INETCO’s customer base includes over 150 payment processors, banks, credit unions, merchant acquirers, EFT/card network providers, large retailers, independent ATM deployers, alternative payment solution providers, and telecommunications customers.  Spread over 50 countries,   this list includes global leaders such as First Data, Fidelity National Information Services (FIS), Moneris, Open Solutions, TNS, Jack Henry & Associates, Nokia-Siemens, Diebold, Telecom New Zealand and Travelex.  

INETCO has established a strong global community of partners such as NCR, Alaric and Stratus Technologies, that recommend INETCO products and services to customers that are managing high volume transaction environments and needing a transaction management tool to compliment their existing component monitoring solutions.  Some of our partners within the application management space are also integrating INETCO Insight’s transaction monitoring capabilities into their own solutions.

Our Core Values

INETCO is committed to remaining a market leader in transaction management software, offering the deepest expertise and providing the most-responsive support team to help companies get the most out of their complex transaction environments. We strive to reach our goals through:

• Innovation & persistence: Solving hard problems in elegant ways
• Customer relationships: Making smart people smarter
• Excellence: Always doing things better than expected
• Integrity: Always doing the right thing

Our Future

INETCO has positioned the INETCO Insight platform for widespread enterprise expansion by ensuring that:

• As things change, we can change with them
• Our products are built to mirror your workflow processes
• There is no need to deploy intrusive agents or modify your applications

INETCO continues to evolve its payments transaction management product to provide ongoing support for its payment processing, retail, telecommunications and other financial industry customers. INETCO is also extending protocol support and message decoding capabilities to other complex transaction markets such as the Advanced Message Queuing Protocol (AMQP) messaging middleware market, e-commerce, healthcare and insurance.  INETCO has scheduled the release of INETCO Insight 5.1 in October 2011 to monitor transactions executed using AMQP.