INETCO Media Coverage
INETCO has been recognized by media in numerous online and offline publications.
ZDNet
Discussing Why APM Products Get Ignored
INETCO announced a big win for their business transaction management technology. The win was impressive. The technology interesting and useful. Why didn't it get mentioned?
Published: March 14, 2013
Dan Kusnetzky for Virtually Speaking
Transaction News
Top 2013 Predictions - The Year Transaction-based Application Performance Management Software Explodes
Published: January 28, 2013
Steve McNair
Technology Banker - The Voice for Banking and Finance in Africa
New Product Release - Insight 5.2: Application Performance Monitoring Solution
The financial market is teeming with IT solutions to improve customer service experience. However, the everchanging demands make customer service improvement a continuous process that does not end with the deployment of an IT solution. Constant monitoring of an application is important to ensure that it delivers the outcomes it was intended for and to measure its tangible contribution to the business in general. This is where application performance management (APM) comes in.
In November 2012, INETCO Systems Ltd. launched its INETCO Insight 5.2. Technology Banker speaks with Stacy Gorkoff - VP of Strategic Marketing to find out about this new application performance management solution (APM).
Published: January 3, 2013
Stacy Gorkoff, VP of Strategic Marketing - INETCO
2012
APMdigest
13 APM Predictions for 2013
In APMdigest's annual list of APM predictions, industry experts - from analysts and consultants to users and the top vendors - offer thoughtful, insightful, and sometimes controversial and contradictory predictions on how Application Performance Management (APM) will change and impact business in 2013.
Published: December 19, 2012
Various APMdigest Contributors
Computerworld Techworld
Why Should IT Operations Care About Transaction Response Times
It used to be enough for IT Operations teams to measure and report on the resource utilisation and availability of individual servers, databases, applications, networks and other IT infrastructure components. But the complexities associated with managing multi-tiered application environments, third-party service levels, and the growing mishmash of online, mobile and other self-service application types translate into a whole new set of support requirements and performance management issues that can often cross many IT silos or involve multiple infrastructure components.
Published: November 28, 2012
Stacy Gorkoff, VP of Strategic Marketing - INETCO
Software Development Times
AMQP: The new king of middleware messaging
The standardization of AMQP signals the death knell for proprietary messaging systems. Large end users have signaled by their participation in the AMQP standards group—and their use of products developed with the protocol—that they are tired of being held hostage to proprietary messaging systems. Even if AMQP does not itself end up being the ultimate messaging standard, the word is out that the way to connect services is by open standards. Translation: If vendors do not want to use AMQP, they still need to be ready to propose an alternate open standard. Proprietary messaging systems are a thing of the past.
Published: November 26, 2012
Angus Telfer, CTO of INETCO and co-chair of the OASIS AMQP 1.0 Technical Committee
ISO & Agent - Annual Technology Issue
High Tech ATMs: For ISOs, Demand May be Limited
Most multifunction ATM machines can help banks attract consumer customers, but for retail deployments the advantages of added perks may not be as apparent.
Published: September 19, 2012
Elizabeth Whalen
Banking Automation Bulletin - RBR Research
Beyond ATM Monitoring - End-to-end Transactin Visibility Improves Consumer Experience
"How are my ATM services performing in the eyes of my customers?" This question is becoming more difficult to answer, as ATM and IT operations teams face a number of new challenges in ensuring consistent service quality and timely business process delivery.
Published: August 15, 2012
Stacy Gorkoff, VP of Strategic Marketing - INETCO
Banking Automation Bulletin - RBR Research
Best-in-Class Customer Service in a Changing ATM environment
Recent developments in services such as the use of mobile phones to access cash at the ATM are a reminder of the way in which the management of the self-service channel is increasing in complexity. In a rapidly changing retail banking environment, the banks that will thrive will be those able to respond to emerging customer requirements and differentiate themselves by providing best-in-class customer service...
Published: August 1, 2012
Paul Race, VP of Marketing Services - NCR
APM Digest
8 Ways Application Performance Management Can Save You Money
Application Performance Management (APM) can save you money, if done right, and this is one of the most important ways it delivers ROI. Here is a closer look at these and other top ways – even some unexpected ways – APM can save your organization money...
Published: June 13, 2012
Pete Goldin
ATM Marketplace
It's complicated: New ATM services raise complexity along with opportunity
Remote monitoring agents that have done such a bang-up job keeping ATM customers happy up to now are not much use when it comes to monitoring the ATM communications network side of things. And as the level of complexity at the network increases operators are finding that, just as at the machine level, performance must be monitored and managed.
Published: March 26, 2012
Suzanne Cluckey
2011
10/20/2011 – Interoperability Will Change Everything - Including APM - BSM Digest
10/13/2011 – New Perspective: AMQP Working Group Targets the Enterprise with Version 1.0 - Sell-Side Technology
09/19/2011 – INETCO Insight Hits the Bull's Eye with BTM - RFPConnect - Version Control
05/19/2011 – Under the Hood of Alternative Payments - Banking Security Magazine
03/16/2011 – Riding Shotgun - ATM Marketplace
02/15/2011 – Weighing in on Alternative Payments - The Green Sheet
2010
11/09/2010 – Durbin Ammendment Raises New Question: What's your PAR? - ATM Marketplace
09/20/2010 – Moneris Signs Up for INETCO Platform - Payments Business News
08/17/2010 – Jack Henry Taps INETCO for Electronic Payment Monitoring - www.itjungle.com
08/14/2010 – Jack Henry & Associates deploys INETCO’s Insight system - Payments Business News
08/02/2010 – Simplifying Business Transaction Management - IT Business Edge
07/20/2010 – Moving From Reactive to Proactive: Why Your Existing Monitoring Tools are in the Way - gtnews
07/01/2010 – Why Your Switch Log Analyser Isn’t A Transaction Monitoring Solution - Business Computing World
05/17/2010 – ISO monitors transactions with Insight software - Payments Business
04/11/2010 – Credit Union improves transaction analysis with INETCO - Payments Business
03/22/2010 – North Shore Credit Union Case Study - An Opportunity for Growth through Technology Change - Credit Union Tech Talk
02/04/2010 – Average growth of 75 per cent launches INETCO onto Ready to Rocket list - The Vancouver Sun
2009
10/26/2009 – Open Solutions Uses New Tools to Monitor Massive Transaction Flow - Credit Union Times
03/24/2009 – Featured Podcast - CS Techcast
01/29/2009 – 2009 Predictions - TransactionDirectory.com
01/29/2009 – Virgin Megastore Takes a Unique Look at the Customer Experience - 1to1Media
01/08/2009 – SOA Security Manage the Health of Your SOA with Transaction Monitoring - ebizQ
2008
12/08/2008 – Gain Insight Into Credit Transactions - Integrated Solutions For Retailers
11/25/2008 – ATM players and new banking experiences - ATM Marketplace
11/20/2008 – Case Study: myShape.com Improves Conversion Rates Via Personalized Assortments - Retail Touchpoints
11/06/2008 – Real-Time Transaction Monitoring Gains Cross-Channel Traction - Retail Viewpoints
09/01/2008 – Beating the Outage Blues - Chain Store Age Magazine
08/12/2008 – Vancouver's INETCO Keeps Eye on Retail Transactions - ComputerWorld
06/25/2008 – Monitor What Really Matters - Integrated Solutions for Retailers
06/19/2008 – Virgin Protects Customer Experience with Transaction-Level Monitoring - Retail Touchpoints
06/17/2008 – Sometimes IT for IT’s Sake Can Be a Good Thing - Retail Systems Research
“Our customers and partners need easy access to transaction usage and performance data, whether it be to feed a fraud monitoring application, add a critical transaction-centric view to their systems management tools, or enhance a business analytics system. With INETCO Insight 5.2, they now gain access to rich transaction information using non-invasive, network-based capture mechanisms.”
Bijan Sanii, President & CEO
INETCO