INETCO Media Coverage

ZDNet
Discussing Why APM Products Get Ignored

INETCO announced a big win for their business transaction management technology. The win was impressive. The technology interesting and useful. Why didn't it get mentioned?

Published: March 14, 2013
Dan Kusnetzky for Virtually Speaking

Transaction News
Top 2013 Predictions - The Year Transaction-based Application Performance Management Software Explodes

Published: January 28, 2013
Steve McNair

Technology Banker - The Voice for Banking and Finance in Africa
New Product Release - Insight 5.2: Application Performance Monitoring Solution

The financial market is teeming with IT solutions to improve customer service experience. However, the everchanging demands make customer service improvement a continuous process that does not end with the deployment of an IT solution. Constant monitoring of an application is important to ensure that it delivers the outcomes it was intended for and to measure its tangible contribution to the business in general. This is where application performance management (APM) comes in.

In November 2012, INETCO Systems Ltd. launched its INETCO Insight 5.2. Technology Banker speaks with Stacy Gorkoff - VP of Strategic Marketing to find out about this new application performance management solution (APM).

Published: January 3, 2013
Stacy Gorkoff, VP of Strategic Marketing - INETCO

APMdigest
13 APM Predictions for 2013

In APMdigest's annual list of APM predictions, industry experts - from analysts and consultants to users and the top vendors - offer thoughtful, insightful, and sometimes controversial and contradictory predictions on how Application Performance Management (APM) will change and impact business in 2013.

Published: December 19, 2012
Various APMdigest Contributors

Computerworld Techworld
Why Should IT Operations Care About Transaction Response Times

It used to be enough for IT Operations teams to measure and report on the resource utilisation and availability of individual servers, databases, applications, networks and other IT infrastructure components. But the complexities associated with managing multi-tiered application environments, third-party service levels, and the growing mishmash of online, mobile and other self-service application types translate into a whole new set of support requirements and performance management issues that can often cross many IT silos or involve multiple infrastructure components.

Published: November 28, 2012
Stacy Gorkoff, VP of Strategic Marketing - INETCO

Software Development Times
AMQP: The new king of middleware messaging

The standardization of AMQP signals the death knell for proprietary messaging systems. Large end users have signaled by their participation in the AMQP standards group—and their use of products developed with the protocol—that they are tired of being held hostage to proprietary messaging systems. Even if AMQP does not itself end up being the ultimate messaging standard, the word is out that the way to connect services is by open standards. Translation: If vendors do not want to use AMQP, they still need to be ready to propose an alternate open standard. Proprietary messaging systems are a thing of the past.

Published: November 26, 2012
Angus Telfer, CTO of INETCO and co-chair of the OASIS AMQP 1.0 Technical Committee

ISO & Agent - Annual Technology Issue
High Tech ATMs: For ISOs, Demand May be Limited

Most multifunction ATM machines can help banks attract consumer customers, but for retail deployments the advantages of added perks may not be as apparent. 

Published: September 19, 2012
Elizabeth Whalen

Banking Automation Bulletin - RBR Research
Beyond ATM Monitoring - End-to-end Transactin Visibility Improves Consumer Experience

"How are my ATM services performing in the eyes of my customers?"  This question is becoming more difficult to answer, as ATM and IT operations teams face a number of new challenges in ensuring consistent service quality and timely business process delivery.  

Published: August 15, 2012
Stacy Gorkoff, VP of Strategic Marketing - INETCO

Banking Automation Bulletin - RBR Research
Best-in-Class Customer Service in a Changing ATM environment

Recent developments in services such as the use of mobile phones to access cash at the ATM are a reminder of the way in which the management of the self-service channel is increasing in complexity.  In a rapidly changing retail banking environment, the banks that will thrive will be those able to respond to emerging customer requirements and differentiate themselves by providing best-in-class customer service...

Published: August 1, 2012
Paul Race, VP of Marketing Services - NCR

APM Digest
8 Ways Application Performance Management Can Save You Money

Application Performance Management (APM) can save you money, if done right, and this is one of the most important ways it delivers ROI. Here is a closer look at these and other top ways – even some unexpected ways – APM can save your organization money...

Published: June 13, 2012
Pete Goldin

ATM Marketplace
It's complicated: New ATM services raise complexity along with opportunity

Remote monitoring agents that have done such a bang-up job keeping ATM customers happy up to now are not much use when it comes to monitoring the ATM communications network side of things. And as the level of complexity at the network increases operators are finding that, just as at the machine level, performance must be monitored and managed.

Published: March 26, 2012
Suzanne Cluckey