North Shore Credit Union Chooses INETCO Insight Business Transaction Management Software
INETCO Insight deployed by one of the most technologically innovative financial institutions in North America
Vancouver, Canada, March 31, 2010 – INETCO™ Systems Limited today announced North Shore Credit Union (NSCU) has purchased INETCO Insight™ as part of its strategy to host its own banking platform.
Moving away from a completely outsourced model, NSCU recently implemented the TEMENOS T24 banking solution. While NSCU relies on vendor partnerships to manage its payment and network data center as well as switch technology maintenance, the Credit Union is accountable for the overall seamless functionality and compatibility of all its components. With the deployment of INETCO Insight, NSCU has been able to:
- Guarantee a risk-free migration to a new banking platform;
- Gain visibility into the performance of partners responsible for various components of the ATM and POS payment transaction channels;
- Establish real-time alerts to quickly meet regulatory compliance for POS, ATM and debit card transaction fraud prevention.
“We couldn’t have migrated to our new banking platform unless we could prove we were able to manage the operational and service disruption risks associated with new technology roll-outs,” says Fred Cook, CIO of North Shore Credit Union. “INETCO Insight gave us the quickest and most lightweight solution to real-time transaction monitoring. The INETCO tool has had a positive impact on our strategy. We are already expanding its capabilities into our other online channels.”
INETCO Insight’s multi-link transaction assembly gives NSCU visibility into end-to-end payment transaction paths, making it easy to oversee the performance of all NSCU partnerships and new technology components.
Continuous, 24/7 transaction monitoring helps the Information Technology Solutions team proactively troubleshoot issues and guarantee a smooth integration of new technology, such as the TEMENOS T24 banking platform, without incurring extra resource costs.
NSCU also uses INETCO Insight to configure real-time alerts tied to ISO transaction response codes associated with fraud, a requirement to comply with fraud prevention regulations. With the software’s ability to capture, correlate and report on granular transaction details for every payment transaction, NSCU can set up advanced queries for speedy forensic investigation into transaction anomalies.
Read the full North Shore Credit Union Case Study
INETCO™ Systems Limited creates business transaction management software and communications gateway solutions for payment networks and financial application performance management. The Company’s flagship product, INETCO Insight™, delivers easy, fast access to complete, real-time transaction information for customer service teams, IT teams and senior executives that need to anticipate transaction issues and confidently manage complex, ever-changing transaction environments. A recognized technology leader in the TCP/IP payment transactions space, INETCO products are currently deployed within financial, retail, and telecommunications environments in more than 50 countries. INETCO is based in Vancouver, British Columbia. For more information, visit http://www.inetco.com
About North Shore Credit Union
With 11 branches in communities from Burnaby and downtown Vancouver to Whistler, Squamish and Pemberton, North Shore Credit Union provides expert advice on banking, loans, investments and insurance. North Shore Credit Union has $2.0 billion in assets under administration, nearly 300 employees and 40,000 members. Its subsidiaries include United Mortgage Group, North Shore Capital Corporation, North Shore Leasing Ltd. and Pacific Spirit Properties Ltd. NSCU is designated a Caring Company by the Canadian Centre for Philanthropy and is a proud member of Canada's IMAGINE program. The Credit Union has also been honoured numerous times as one of the most technologically innovative financial institutions in North America.
For more information, contact
INETCO, INETCO Insight, the INETCO logo, and the INETCO Insight logo are trademarks or registered trademarks of INETCO Systems Ltd. All other trademarks are the property of their respective owners.