E-Global selects INETCO Insight as their Business Transaction Management Solution
Mexico’s largest payment processor enhances transaction monitoring capabilities to expand payment channel offerings
Vancouver, Canada, November 29th, 2011 - INETCO® Systems Limited, a leading expert in transaction monitoring and application performance monitoringfor the payment processing, ATM and banking industries, today announced E-Global, Mexico’s largest electronic payment processor, has purchased INETCO Insight® business transaction management software to manage its expanding payment operations.
E-Global provides switching and card processing services for large merchant retailers and major banks in Mexico, including BBVA Bancomer and Citibank’s Banamex Mexico. The Company will use INETCO Insight to continuously monitor transaction flows across a growing number of connections out to banks and large retail merchants. INETCO Insight will alert to connection issues in real-time, and provide the systems-wide transaction intelligence E-Global needs to quickly respond to performance irregularities such as too many transaction rejections from one of the banks, or unusually slow transaction response times.
“INETCO Insight will help E-Global deliver a competitive edge to banks through highly efficient technology”, says Arturo López, CIO from E-Global. “Instant access to intelligence on all of our transaction messages AND our bank and merchant connections will lead to faster problem isolation and improved customer reliability without our IT team having to spend hours correlating fragmented data gathered from multiple platforms, monitoring tools and applications.”
INETCO Insight will also help E-Global ensure a smooth customer migration to their new Alaric payments switch. Together, these solutions will enable E-Global to reliably process more than 100 million transactions per month and proactively manage their growing volume of point of sale, ATM, e-commerce and mobile phone transactions. INETCO Insight will also help E-Global remain compliant with their service level contracts and ensure that all transaction response times remain under two seconds.
The sale of INETCO Insight and the Alaric switch were orchestrated through global IT and banking solutions provider, Stratus Technologies Mexico S.A. de C.V.
INETCO® Systems Limited provides business transaction management software and communications gateway products for monitoring transactions and optimizing application performance within card processing and other complex transaction environments. INETCO Insight® is a light-weight solution that helps C-level executives and IT operations improve customer service reliability and operational efficiency by capturing the granular transaction intelligence and real-time performance metrics needed to speed up the isolation of issues impacting transaction performance. INETCO solutions are currently deployed by a number of fortune 500 technology companies, independent ATM deployers, payment processors, banks and telecommunications companies, in over 50 different countries. For more information, go to: http://www.inetco.com
About Stratus Technologies Mexico S.A. de C.V. (Stratus Mexico)
Stratus Technologies Mexico, SA de CV is the representative for Mexico and Central America Stratus Technologies Inc . Stratus Technologies is a global solutions provider focused exclusively on helping its customers achieve and sustain the availability of information systems that support their critical business processes. Based upon its 25 years of expertise in server and services technology for continuous availability, Stratus is a trusted solutions provider to customers in manufacturing, life sciences, telecommunications, financial services, public safety, transportation and logistics, and other industries. For more information, visit: http://www.stratus.com.
For more information or imagery, contact:
Miguel Angel Torres Solis
Matt Communications for Stratus Technologies Mexico S.A. de C. V.
INETCO, INETCO Insight, the INETCO logo, and the INETCO Insight logo are trademarks or registered trademarks of INETCO Systems Ltd. All other trademarks are the property of their respective owners.