Business Transaction Management (BTM) for Financial Services, Banks & Credit Unions
HOW can I holistically manage multiple payment channels such as branch tellers, ATMs, kiosks, online banking and mobile banking, while guaranteeing seamless, "business as usual" for my customers?
INETCO Insight allows banks and credit unions to confidently roll out and monitor new services, payment channels, banking platforms and ATM hardware with reduced risk of service disruption by providing:
- Detailed transaction alerts and customer-centric performance indicator metrics that can be forwarded to complimentary service management software and ATM monitoring consoles such as NCR’s Gasper Vantage™ and APTRA™ Vision
- Complete, real-time capture of every payment transaction across all ATMs, POS terminals, banking platforms, card networks, switches and other third party services, within physical, web-based, virtual, and cloud environments
- A proven ROI in less than 12 months through proactive problem resolution, reduced support costs and faster mean time to repair
BTM Related Links for Financial Services, Banks & Credit Unions:
North Shore Credit Union Case Study
North Shore Credit Union Video Testimonial
“INETCO Insight has helped Cash N Go mitigate customer service risk and differentiate itself from other ISO’s by enabling proactive management of our customer’s transaction environments. With visibility into the complete end-to-end payment transaction path, it is easy for us to quickly ascertain where the problem lies, and whose job it is to fix it.”
Angie Mercier, CFO
Cash N Go