Business Transaction Management (BTM) for Independent ATM Deployers (IADs) & Independent Service Organizations (ISOs)
HOW can I mitigate the risk of customer service disruptions, streamline troubleshooting and continuously verify third party connections for all my ATM locations?
INETCO Insight enables Independent ATM Deployers and ISOs to monitor their entire ATM networks in real-time, providing continuous verification of network uptime & 3rd party connections for ATM locations through:
- The capture of detailed transaction response times and real-time intelligence alerts that can be forwarded to complimentary ATM monitoring consoles such as NCR’s Gasper Vantage™ and APTRA™ Vision
- A holistic view of the entire transaction path, tying together ATM performance, network and switch behavior, as well as back-end issuing bank response times, for faster problem isolation
- The correlation of network-, application- and transaction- level intelligence in one view, over the entire lifecycle of the transaction, for a simplified troubleshooting environment
BTM Related Links for Independent ATM Deployers & ISOs:
“We couldn’t have migrated to our new banking platform unless we could prove we were able to manage the operational and service disruption risks associated with new technology roll-outs. INETCO Insight gave us the quickest and most lightweight solution to real-time transaction monitoring.”
Fred Cook, CIO
North Shore Credit Union