Business Transaction Management (BTM) for Independent ATM Deployers (IADs) & Independent Service Organizations (ISOs)
HOW can I mitigate the risk of customer service disruptions, streamline troubleshooting and continuously verify third party connections for all my ATM locations?
INETCO Insight enables Independent ATM Deployers and ISOs to monitor their entire ATM networks in real-time, providing continuous verification of network uptime & 3rd party connections for ATM locations through:
- The capture of detailed transaction response times and real-time intelligence alerts that can be forwarded to complimentary ATM monitoring consoles such as NCR’s Gasper Vantage™ and APTRA™ Vision
- A holistic view of the entire transaction path, tying together ATM performance, network and switch behavior, as well as back-end issuing bank response times, for faster problem isolation
- The correlation of network-, application- and transaction- level intelligence in one view, over the entire lifecycle of the transaction, for a simplified troubleshooting environment
BTM Related Links for Independent ATM Deployers & ISOs:
“The first thing I do when I come to work is grab my morning coffee and log onto INETCO Insight. My customized screen view gives me an instant snapshot of all transaction delays occurring with client banks and merchant customers, across our entire transaction processing environment.”
Mark Wingrave, Card and Mobile Payments
Travelex