Attend an INETCO Insight Webinar
Scheduled Webinars
Past Webinars
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Scheduled Webinars
Balancing Exceptional Service Delivery and IT Operational Efficiencies in Economic Uncertainty
Date: Tuesday, November 25th
Time: 11-12am PDT (2-3pm EST)
Intended Audience: For CIOs, IT and store operations teams that are interested in technology that will help them manage their operations more efficiently, while providing best-in-class customer service
Would you give away nine percent of your business? You might have done it yesterday. Retailers and financial institutions can lose up to 9% of their overall revenues due to issues with application performance, according to estimates by the Aberdeen Group. This potential revenue loss, combined with the growing retail focus on e-commerce, customer experience and streamlined operational processes, indicate that transaction intelligence should be playing an increasingly critical role in the support of best-in-class enterprise practices. Join this interactive session as INETCO discusses how real-time transaction monitoring plays a strategic role in helping organizations balance improved service delivery and operational efficiencies.
Past Webinars
Presenters:
Bojan Simic, Senior Analyst, Aberdeen Group
Marc Borbas, VP of Marketing, INETCO
Date Presented:
September 23, 2008
Overview:
Take a look at the growing disconnect between back-end service performance metrics and the front-end customer experience. Learn why Best in Class organizations are turning to transaction monitoring to optimize the performance of their business critical applications and gain end-to-end visibility into the increasingly complex IT infrastructures.
Supporting Documents:
Aberdeen Report on Application Performance Management
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Private Webinars
Attend an INETCO Insight 4.2 Private Webinar. Learn how to improve your customer purchase experience through:
- Real-time notification of transaction exceptions such as slowdowns, failures and reversal patterns
- Quick isolation of network issues at the client, terminal, network switch or host level
- 24/7 monitoring if individual transaction flows
- 24-hour historical logs and configurable user interface displays
