Every transaction tells a story…collect, correlate, analyze and display this story with INETCO Insight.
Network Management and Performance Monitoring
In the retail, finance and payments industries, the end customer experience means everything. The impact of service disruptions and transaction failures can be devastating to a company’s bottom line.
INETCO Insight is a simple to use, easy to deploy software solution that gives you the power to make more informed decisions and offer greater levels of service. INETCO Insight provides IT with actionable business transaction intelligence related to POS and ATM transaction flow and network performance.
The Need for Business Transaction Intelligence
IT, application and network operations managers need to do everything in their power to:
- Guarantee efficient transaction throughput
- Know what a customer is experiencing at the POS or ATM terminal
- Identify network and application issues before the customer does
- Monitor service level agreements
- Cut operational costs without eroding network/service quality
- Decrease service disruptions and Mean Time To Repair (MTTR)
- Plan risk-free terminal and infrastructure upgrades
