Managing service level agreements requires real-time awareness and the ability to capture information on your third party performance and service delivery.
Evaluate the entire transaction network, including upstream service providers, transaction switches, network links and end devices, without impacting network performance or transaction throughput.
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Capture Evidence of Out-of-Compliance Events
INETCO Insight is independent of any transaction switches or hosts, and offers unbiased, "out of band" monitoring.
Ensure SLA's are Being Met
INETCO Insight lets you monitor service level agreements in real-time, and will automatically alert you to deviations from your baseline metrics. If your threshold and pattern settings are constantly being exceeded, detailed transaction logs can be analyzed to identify transaction flow trends and to help manage service level agreements and develop an accurate idea of future network, application and capacity requirements.
