Credit Card Payment Transaction Explanation
Downtime equates to increased repair expenses, lost business, and reduced productivity.
Reactive troubleshooting issues need to be dealt with as efficiently and effectively as possible.
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Indentify Issues & Intermittent Failures
In order to delegate resources appropriately, you need to quickly triage problems (e.g. transaction switch, authorization provider, network link). To accurately isolate a root-cause issue, you need to be able to drill-down through transactions to see transport and network layer activity.
INETCO Insight captures, correlates, and displays transaction data gathered from the application, transport and network layers, to help you see intermittent problems and anomalies that are affecting transaction rates, duration and end-customer experience. INETCO Insight will provide business transaction intelligence information that will answer questions such as:
- How long is the transaction taking to be approved?
- Did the transaction fail due to a particular card type, terminal, bandwidth capacity issue, or under delivery of service level agreements by a third party connection?
- Are these recurring issues or isolated anomalies?
See Application Transport and Network Layer Activity
Use INETCO Insight to perform root cause analysis and to help prioritize high-impact issues directly affecting the end-customer experience. Significantly reduce your downtime and Mean Time To Repair (MTTR).
