The Missing Link: What Your Existing Monitoring Solutions Don’t Show
Is your current monitoring strategy missing critical information that could make, break or optimize your business?
Case Studies
Virgin Megastores: Completing the Sale with Confidence
INETCO Insight eliminates any IT issues that may result in store system outages, application slowdowns or credit transaction failures.
Realizing a best-in-class customer purchase experience, Virgin Megastores also had:
- Significantly few outages and credit issues
- 24/7 monitoring without incurring extra human resource costs
- Less than one week to deploy
Benchmark Reports
Application Performance Management: The Lifecycle Approach Brings IT and Business Together
According to a June 2008 benchmark report by Aberdeen Group, application performance issues are negatively impacting overall corporate revenues by up to 9%, while 57% of companies surveyed lack the ability to identify application performance issues before end-users are impacted. Download a complimentary copy to learn about "Best-in-Class" practices and determine how you can improve the performance of your business critical applications.
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INETCO Insight Video Testimonials
Hear (and watch) what our customers are saying!
Virgin Entertainment Group Values the Customer Experience
Find out how Virgin Entertainment Group implemented INETCO Insight to provide a real-time view into what each end user is experiencing as they interact with various retail point-of-sale devices, kiosks and e-commerce applications. (3:37 mins)
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In The Trenches Perspective
Fidelity National Information Services, Open Solutions, Telecom New Zealand, TNSi and Virgin Entertainment Group had lots to share during the Customer Advisory Meeting about their first-hand experiences using INETCO Insight. (3:54 mins)
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White Papers
Steering Clear of IT Pitfalls: Mapping Your Way to Enterprise-wide Visibility into Real-time Applications with Transaction Monitoring
As retail architectures transform from the traditional offline, batch model to an online, real-time, cross-channel model, everyone from the CIO to the helpdesk needs to gain enterprise-wide visibility into every customer contact point (e-commerce, point-of-sale, mobile, etc.). This white paper outlines a pragmatic roadmap to monitoring what really matters — the customer experience. Learn how IT operations can deliver consistent tactical wins with demonstrable ROI, while executing against the broader strategic goal of enterprise-wide visibility into every customer contact point.
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Cover Your Assets: Protect the Success of your New Payments Service with a Combined IT and Line-of-Business Perspective
Is that new payments product your organization's next big thing or the straw that broke the camel's back? Learn how to maximize the success of your initiatives by asking the right questions and building aholistic plan with your key partner — the IT group — to ensure a positive customer experience.
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Reducing Fixed Overhead Costs: Business Transaction Management (BTM) for ATM, POS and Card Processing Environment
Increased operational complexity during a period of cost restraint means IT and operations departments need ways to shift from multiple monitoring and point management tools to a consolidated proactive approach that provides precise detailed intelligence at their fingertips. This white paper will help you build a strong business case for the strategic implementation of business transaction management (BTM) software. Discover 10 ways to drive down IT operational costs and realize an ROI within 12 months.
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Monitoring Real-Time Payment Environments
Understand the secret sauce of INETCO Insight and the challenges presented by increasingly complex payment infrastructures. This paper is written for technical thought leaders interested in implementing business transaction analysis.