INETCO Systems Limited RSS

Moving From Reactive to Proactive: Why Your Existing Monitoring Tools are in the Way

Tue, 20 Jul 2010 10:32:00 -0700

gtnews.com - July 20, 2010 Is your current monitoring strategy missing critical information that could make, break or optimise your business?

Why Your Switch Log Analyser Isn't A Transaction Monitoring Solution

Thu, 01 Jul 2010 12:17:00 -0700

Business Computing World - July 1st, 2010 Customers often ask me the difference between their switch log analyser (usually either homegrown software, Prognosis, or ESQ) and a transaction monitoring solution. It’s a fair question, since both are marketed as transaction monitors. Here’s the difference...

The Dimensions of a Business Transaction

Mon, 28 Jun 2010 10:57:00 -0700

Have you ever thought about how many dimensions there are involved in a modern business transaction in any enterprise? By Bloor Research - June 28, 2010

New Whitepaper Available! The Missing Link: What Your Existing Monitoring Solutions Don't Show

Fri, 18 Jun 2010 00:25:00 -0700

Is your current monitoring strategy missing critical information that could make, break or optimize your business? Download White Paper | PDF (Posted June 18, 2010)

INETCO Launches Professional Consulting Services Division

Tue, 25 May 2010 05:05:00 -0700

Team formed to help INETCO customers such as Gen-i, a Telecom New Zealand business, roll out business transaction management strategies and optimize payment processing environments. Read the full release.

ISO monitors transactions with Insight software

Wed, 19 May 2010 13:08:00 -0700

May 17, 2010 - Canadian ISO (Independent Service Organization) Cash N Go is using Insight transaction management software from Vancouver-based INETCO to improve customer service and gain competitive advantage.

Cash N Go Deploys INETCO Insight Business Transaction Management Software

Mon, 17 May 2010 06:00:00 -0700

Canadian companies team to lead the ISO industry with real-time transaction monitoring and ATM application performance management

Read the full release or case study

2010 Spring Edition Newsletter

Tue, 04 May 2010 09:44:00 -0700

May 4, 2010 - Find out what's NEWs in the INETCO Insider Spring Edition Newsletter - Read On!

TRAVELEX Purchases INETCO Insight Business Transaction Management Software

Tue, 20 Apr 2010 05:00:00 -0700

INETCO Insight deployed by world’s largest foreign exchange and international payments specialist to reduce payment settlement uncertainty and operational risk in their rapidly expanding payment processing environment.

Read the full release or case study

Credit Union improves transaction analysis with INETCO

Sun, 11 Apr 2010 14:17:00 -0700

VANCOUVER--BC-based North Shore Credit Union (NSCU) is getting a unified view of its ATM and POS payment transactions with the help of INETCO Insight software from INETCO Systems Ltd., another Vancouver-based company.

INETCO Releases INETCO Insight 4.6

Wed, 07 Apr 2010 06:00:00 -0700

INETCO Insight 4.6 release marks INETCO’s readiness to extend their business transaction management solutions to top tier, high volume payment processor and card issuer environments.

Read the full Release

North Shore Credit Union Chooses INETCO Insight Business Transaction Management Software

Wed, 31 Mar 2010 05:30:00 -0700

INETCO™ Systems Limited today announced North Shore Credit Union (NSCU) has purchased INETCO Insight™ as part of its strategy to host its own banking platform.

Read the full Release

North Shore Credit Union Case Study - An Opportunity for Growth through Technology Change

Mon, 22 Mar 2010 11:05:00 -0700

Learn how North Shore Credit Union used INETCO Insight to guarantee a risk-free migration to their new TEMENOS banking platform.

INETCO Included in the Magic Quadrant for Application Performance Monitoring

Mon, 01 Mar 2010 21:06:00 -0800

INETCO™ Systems Limited, a leading provider of Application Performance Monitoring (APM) solutions for the financial industry, has been included in the Gartner "Magic Quadrant for Application Performance Monitoring"...

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Average growth of 75 per cent launches INETCO onto Ready to Rocket list

Thu, 04 Feb 2010 13:21:00 -0800

"We noticed at the beginning of the year the folks who are doing well have products that are a must-have for their customers as opposed to a nice-to-have and that continued for them throughout the year," said Reg Nordman, founder and managing partner of the Vancouver-based Rocket Builders.

INETCO "Ready to Rocket" with Business Transaction Management Software

Thu, 04 Feb 2010 08:00:00 -0800

INETCO™ Systems Limited, a thought leader in business transaction management solutions for the banking and financial sector, is pleased to announce they have been named for a second year in a row to Rocket Builders’ “Ready to Rocket” list. This annual list names the top 25 privately held, BC companies best positioned to capitalize on technology and market trends.

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Open Solutions Uses New Tools to Monitor Massive Transaction Flow

Mon, 26 Oct 2009 06:17:00 -0700

Why are the network minders at Open Solutions Canada now using some sophisticated software to augment their “feel for how it should be moving” as they monitor the flow of some 150 million transactions a year for its credit union clients?

ATM, Debit & Prepaid Forum

Mon, 19 Oct 2009 16:03:00 -0700

October 18-20, 2009
Caesar’s Palace
Las Vegas, NV

Visit INETCO and learn how transaction intelligence can help optimize your real-time application performance.

Silver Sponsor | Booth 117

INETCO and Stratus Partnership Delivers Critical Business Transaction Information with Exceptional Availability

Mon, 19 Oct 2009 15:30:00 -0700

Duo delivers the world's most reliable business transaction management system for the world's most demanding IT environments

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INETCO Insight 4.5 Business Transaction Management Software Released by INETCO(tm) Systems

Wed, 27 May 2009 18:35:00 -0700

Business transaction management software provides the intelligence to reduce operational costs, improve service, and manage risk within ATM, POS, and card processing environments

Read the full release

Two INETCO(r); Board Members Join Company in Senior Management Roles

Wed, 29 Apr 2009 08:45:00 -0700

Past experiences leveraged as company drives to market with its business transaction management software

Read the full release

Featured Podcast

Tue, 24 Mar 2009 05:47:00 -0700

INETCO talks about how to measure and monitor real-time applications that are often out of your sphere of control. Listen to the podcast.

2009 Predictions

Thu, 29 Jan 2009 06:07:00 -0800

What has traditionally been one of the most rigid, rock-solid processes within retail and financial institutions is starting to crack – the payments process. Risk and cost, strengthened by economic uncertainty,are the two main sledgehammers causing transaction processors to investigate technologies that will help them reach operational efficiency goals and to reconsider their traditional processing models and packaged service offerings within these markets.

Here’s a look at the top 5 trends fueling INETCO’s predictions for 2009.

Virgin Megastore Takes a Unique Look at the Customer Experience

Thu, 29 Jan 2009 05:50:00 -0800

Virgin Entertainment's Megastores' 10 destination stores are designed to create a uniquely engaging experience. That experience can easily go awry if critical applications like the listening kiosks, digital signage, and credit processing don't run at full capacity.

Read the article

INETCO Named to 2009 "Ready to Rocket 25" List

Tue, 27 Jan 2009 08:49:00 -0800

Rocket Builders Names Top 25 Technology Companies to the 2009 “Ready to Rocket 25” List /p>

Read the full release

NRF 98th Annual Convention & EXPO

Sun, 11 Jan 2009 06:09:00 -0800

January 11-14, 2009
Jacob K. Javitz Convention Center
New York, NY

Visit INETCO and learn how transaction intelligence can help optimize your real-time application performance.
Booth #2649

SOA Security Manage the Health of Your SOA with Transaction Monitoring

Thu, 08 Jan 2009 15:50:00 -0800

2009 is all about keeping companies lean and conserving cash. SOA is emerging as an integral part of many companies' overall survival strategies to help ensure that bottom-line profitability is sustained in a no-growth environment.

Discover how they are achieving greater agility, reduced infrastructure cost, and streamlined operational efficiency.

Gain Insight Into Credit Transactions

Mon, 08 Dec 2008 15:51:00 -0800

If you want to witness consumers' apprehension, watch as they wait while your credit card processor takes more than 10 seconds to complete a transaction. During that time, consumers fear card rejection, double payments, etc. As a retailer, you too feel that worry because credit transaction failures can cause the POS system to record a timeout and kick the system into manual authorization mode.

But what can you do?

ATM players and new banking experiences

Tue, 25 Nov 2008 15:52:00 -0800

Discover why participants of the biggest ATM show of the year, the BAI Retail Delivery Conference & Expo, are keen to marry banking and retail offerings.

Case Study: myShape.com Improves Conversion Rates Via Personalized Assortments

Thu, 20 Nov 2008 15:52:00 -0800

Bringing personal shopping to ecommerce, women’s apparel retailer myShape.com is reporting an average of 6-8% conversion rates (and as high as 16% in some cases), according to Mercedes de Luca, global customer experience officer and CIO for the two-year-old company. Typically, industry average ecommerce conversion rates are 1-3%.

To make the use of third-party providers work smoothly, de Luca is planning to enlist the services of INETCO, which provides real-time transaction monitoring, including:

Consistent visibility into the entire, end-to-end customer purchase process, both on-line and in-store
Real-time alerting of transaction slowdowns, failures, fraud patterns and reversals that are impacting revenue and customer experience
Quick isolation of network and application performance issues affecting business critical processes such as the purchase cycle

“You are depending on your service providers to help deliver the best customer experience and that’s where INETCO comes in,” says de Luca. “INETCO gives the drill-down to the technology folks so they can uncover any problems, such as bottlenecks in transactions, which could be the result of a third-party provider.”

BAI Retail Delivery Conference & Expo

Wed, 19 Nov 2008 20:55:00 -0800

November 19-20, 2008
Orange County Convention Center
Orlando, FL

Visit INETCO and Stratus Technologies
Booth # 909

CIO of Gap Inc. and CIO of myShape, Inc. Join INETCO Board of Directors

Wed, 19 Nov 2008 08:53:00 -0800

Retail Technology Leaders look towards transaction monitoring as a strategic technology that can lead to reduced service disruption and significant operational efficiencies

Read the full release

Stratus Adds INETCO Software to Product Portfolio

Wed, 12 Nov 2008 08:57:00 -0800

Solutions for transaction intelligence, protocol connectivity and communication gateways

Read the full release

Real-Time Transaction Monitoring Gains Cross-Channel Traction

Thu, 06 Nov 2008 15:53:00 -0800

Would you give away nine percent of your business? You might have done it yesterday.

Retailers and financial institutions can lose up to 9% of their overall revenues due to issues with application performance, according to estimates by the Aberdeen Group. This potential revenue loss, combined with the growing retail focus on e-commerce, customer experience and streamlined operational processes, indicate that transaction intelligence should be playing an increasingly critical role in the support of best-in-class enterprise practices.

5th Annual RIS Fusion Awards 2008: Virgin Entertainment Group for Cross-Channel Integration Mid-Market

Wed, 08 Oct 2008 15:55:00 -0700

Less than a year ago, Virgin Megastore unveiled it would operate an independent e-commerce shopping site free of Amazon, which had powered the retailer's site for six years. The retailer was compelled to have a site that truly met the personality of the store brand.

Open Solutions Canada Expands Service Reliability with INETCO

Tue, 16 Sep 2008 09:02:00 -0700

INETCO Insight software helps guarantee 24-hour network reliability and an undisrupted end-user experience for banking systems customer base

Read the full release

Beating the Outage Blues

Mon, 01 Sep 2008 15:56:00 -0700

When a customer spends more than five seconds waiting for a transaction to process, it can seem like an eternity—especially during the stressful holiday shopping season. Read why Virgin Megastores takes this threat seriously.

Vancouver's INETCO Keeps Eye on Retail Transactions

Tue, 12 Aug 2008 16:06:00 -0700

Insight 4.1 is available in beta form and is designed to monitor service level agreements and historical trends about online experiences. Find out what one ASP is using it for.

INETCO Releases INETCO Insight 4.1

Tue, 12 Aug 2008 09:18:00 -0700

Out-of-the-box transaction intelligence software platform primed for enterprise scalability

Read the full release

NRFTech 2008: IT Leadership Summit

Sun, 10 Aug 2008 20:56:00 -0700

August 10-12, 2008
Omni Interlocken Hotel
Denver, CO

INETCO is a sponsor of the NRFTech: IT Leadership Summit, retail’s most influential event for senior level IT executives. Join us in Denver to learn about the latest trends in retail technology.

Aberdeen Report Validates INETCO Insight Business Transaction Intelligence Approach

Wed, 16 Jul 2008 09:23:00 -0700

Report finds Best-in-Class enterprises significantly improve quality of end-user experience by focusing on real-time performance of customer facing applications

Read the full release

Monitor What Really Matters

Wed, 25 Jun 2008 16:11:00 -0700

If your POS server is running at 65% processor0 utilization, your authorizing link is up, and your WAN has 300 megabits per second (Mbps) of available bandwidth, how long did it take for the last customer to pay for her purchase at lane three in your Cincinnati store? Does this sound like a trick question? It is.

The answer to this question can sometimes tell you more about how your IT systems are performing than your server and network statistics combined.

Virgin Protects Customer Experience with Transaction-Level Monitoring

Thu, 19 Jun 2008 16:12:00 -0700

“If the system times out for 20 or 30 seconds that’s an eternity for customers at checkout,” says Robert Fort, CIO and VP of IT at Virgin Entertainment Group. That’s the type of misstep Fort is expecting to avoid with the implementation of the Insight business intelligence tool from INETCO Systems Limited.

Insight transaction monitoring provides 24/7 monitoring and can be customized to send alerts based on the retailer’s criteria. For Virgin, the system sends alerts if transaction volumes or amounts exceed certain thresholds, says Fort. The system also can provide insight into multiple credit card swipes, transaction failures and slowdowns. By identifying and proactively resolving transaction issues, Virgin can protect its customer experience and thereby maintain its revenue stream.

Sometimes IT for IT's Sake Can Be a Good Thing

Tue, 17 Jun 2008 16:13:00 -0700

This is a refreshing story about an IT department investing in technology that actually helps the IT department run itself more efficiently – IT for IT’s sake, if you will.

That story comes from Robert Fort at Virgin Entertainment, who recently implemented INETCO’s Insight solution, a payment transaction monitoring tool that helps the IT department more effectively manage and monitor that most critical transaction stream.

INETCO Delivers Business Transaction Intelligence to Processa

Tue, 20 May 2008 09:26:00 -0700

INETCO Insight enables Processa to deliver 99.6% availability of service to its customers

Read the full release

The Business and IT Executive Summit: Next Steps for Perfecting Retail

Wed, 06 Feb 2008 20:58:00 -0800

February 6-8, 2008
Boca Raton Resort & Club
Boca Raton, FL

INETCO and Retail Connections bring together senior information technology leaders to share their valuable experiences and insights on innovative practices and solutions crucial for thriving in today’s supercharged and fast-paced retail market environment.

Retail's BIG Show 2008 NRF's 97th Annual Conference and Expo

Sun, 13 Jan 2008 20:59:00 -0800

January 13-16, 2008
Jacob K. Javitz Convention Center
New York, NY

Visit INETCO and join the INETCO Insight movement!
Booth #770