The Groundwork: 3 essentials for successful branch transformation

The GroundworkAs in so many things in life, success in branch transformation is all about thorough, careful groundwork.That groundwork consists of three management tactics, executed in real time:

  • device management (“It’s about more than just incidents — it’s about holistic self-service management.”);
  • transaction management (“Monitor all things digital from one centralized transaction hub.”); and
  • cash management (“One cash out experience is already one too many.”)

The recent webinar, “Clearing the path for branch transformation: 3 management tactics to succeed,” offered the blueprint for a foundation of omnichannel integration that supports branch transformation.

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