Learn how to access and reconcile increasing volumes of data generated from multi-vendor ATM electronic journals, switch logs, third party service provider reports and core banking files in a timely, cost effective manner.
Posts by: Marc Borbas
If you’re an INETCO Insight transaction monitoring software user, or are considering how visibility into real-time transaction data can help with your omnichannel banking transformation, we’ve got some big things in store for you in 2016…
The final blog in the customer analytics series. Dive into the final major requirement for ATM customer analytics: navigating and visualizing the data.
In today’s blog we’ll look at how to gain access to a range of complementary data like demographics, BIN lists, ATM descriptions
In our last blog on customer analytics, we highlighted three things you need to do customer analytics well. This blog discusses the first requirement – A readily accessible and complete source of customer interaction data.
In retail banking, understanding customer behavior can help you tailor product and service offerings to encourage loyalty, increase revenue, decrease risk, and align service costs appropriately.
INETCO shares our 2015 predictions with BAI Banking Strategies: In 2015 banks will finally merge the concepts of big data and improving customer experience
How, when and where do consumers interact with your self-service banking channels? What measures are you taking to understand consumer engagement?
As a recovering product manager, I still get pretty excited about requirements…collecting them, writing them down, analyzing them, winnowing them into the perfect list…ahhhh…what could be better?
Recent INETCO Insight versions incorporated a version of the OpenSSL package affected by vulnerability disclosures (see https://www.openssl.org/news/secadv_20140605.txt). We have updated our software and our support team will be reaching out to customers running the affected versions to offer assistance. It is… read more