The definition of omnichannel banking seems to vary, depending on the financial institution you ask. Is it about delivering the same capabilities across all channels, or tailoring the customer experience according to each channel’s strength?
INETCO Insight® 6.0.7 is available for download on INETCO’s secured support website: https://support.inetco.com/welcome/ OVERVIEW: Any update from INETCO Insight versions prior to 6.0.5 WARNING: will require new license serial numbers from INETCO. If applicable, contact your INETCO Support Representative before installing this release to… read more
In today’s blog we’ll look at how to gain access to a range of complementary data like demographics, BIN lists, ATM descriptions
Read Finovate’s blog and find why, for financial institutions, there may be no more valuable information than real-time transaction data.
learn how BECU was able to turn their member transaction data into powerful customer analytics in their 3-minute case study video
How managing transaction Big Data can help you make better ATM or POS placement decisions, improve cash inventory and reduce outage impacts.
In our last blog on customer analytics, we highlighted three things you need to do customer analytics well. This blog discusses the first requirement – A readily accessible and complete source of customer interaction data.
OVERVIEW INETCO Analytics™, a self-serve, analytics application, is an easy way for financial institutions to gain easy access into their customer transaction data any time they need it. With on-demand access to rich records of every consumer transaction, line of… read more
In retail banking, understanding customer behavior can help you tailor product and service offerings to encourage loyalty, increase revenue, decrease risk, and align service costs appropriately.
We have been working with BECU for almost two and a half years, first rolling out the INETCO Insight real-time transaction monitoring software, and most recently, the INETCO Analytics customer analytics application.