INETCO Professional Services – Training

INETCO Professional Services – Training

World-class training for hands-on usage and first line INETCO Insight support

Catering your INETCO Insight training to maximize your knowledge and production value

INETCO Insight training courses are delivered either onsite or online, and tailored to meet the requirements of your users, administrators or support team. Work with our professional services team to customize a package that best aligns with the needs of your operations teams, payment fraud teams and support teams.

Our recommended 3-day training sessions consist of the following topics:

INETCO Insight product overview

INETCO Insight user training

  • Exploring the console overview and online help
  • Reviewing custom dashboards, trend graphs, interval statistics, real-time alerts and log filters/queries
  • Analyzing in-depth transaction profiles

INETCO Insight payment analytics user training

  • Data overview
  • Creating dashboards and on-demand reports

INETCO Insight administrator training

  • Installation pre-requisites and system requirements
  • Installing and configuring the INETCO Insight Collectors and Decoders
  • Updating decode tables and table sets
  • Reviewing INETCO Insight’s grading and classification of transactions
  • Configuring topology maps, dashboards, real-time alerts, summary fields, device management status, data forwarding options, risk scoring, and case management and workflows

Configuring of INETCO Insight data streaming and forwarding