Announcing INETCO Insight® Cloud for real-time visibility into ATM transaction performance – without the IT support and infrastructure costs

What is INETCO Insight Cloud?

INETCO Insight Cloud is a real-time transaction monitoring and alerting solution for financial institutions that want the benefit of immediate visibility into customer interactions – while optimizing both IT support time and operational costs. With INETCO Insight’s new secure Cloud deployment model, banks and credit unions with smaller ATM fleets can now see performance issues and fraud attacks as they are unfolding – not after the damage is done.

INETCO Insight Cloud Beta is now available in North America

The initial release of the INETCO Insight Cloud solution includes an easy-to-use alerting module, with over 50 real-time notifications to choose from. Examples of ATM alert triggers include:

  • Fraud attempts
  • Lack of activity
  • EMV failure
  • Cash-out events
  • Connection failure with authorization host
  • And many more to help you better manage your ATM fleet

Read the INETCO Insight Cloud Product Sheet

Detect fraud as it happens

  • Receive real-time alerts for transaction anomalies
  • Take immediate action to prevent fraud attempts
  • Triage fraudulent activity on your ATM network with accuracy

Minimize ATM fleet downtime

  • Customize real-time alerts for identification of ATM hardware, performance, and network issues
  • Detect transaction issues and ATM cash-out events instantly
  • Reduce the burden on IT staff with a Cloud deployment

Deliver an amazing customer experience

  • React instantly when customer interactions are not completing
  • Increase cash utilization levels across your ATM fleet
  • Improve transaction times to allow more throughput during peak periods

How does INETCO Insight Cloud work?

Hosted in a secure Cloud environment, INETCO Insight Cloud continuously captures customer transactions across your entire ATM fleet, and detects problems related to transaction completion rates, host response issues, and suspicious behaviors or devices. Real-time alerts are designed to immediately notify you of performance and fraud activity effecting the end-customer experience.

 

 

 

 

      INETCO Insight Cloud delivers real-time alerts based on your ATM transaction data

Read the INETCO Insight Cloud Product Sheet

Watch for more INETCO Insight Cloud modules to be released in the future:

  • Real-Time ATM Alerts (Beta available now)
  • Real-Time Switch Alerts
  • Transaction Search User Interface
  • Real-Time Dashboards and Statistics
  • Analytics Dashboards
  • Anomaly Detection and Predictive Analytics
  • Open Data Access