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INETCO Insight — Use cases to help you drive more business value from customer transaction data

Real-time transaction data has become a fundamental part of managing self-service channels and guaranteeing every interaction completes the way the customer expects. This is why banks, retailers and payment processors all over the globe are investing in powerful end-to-end data acquisition, real-time alerting and open data streaming capabilities.

This guide details the key use cases of real-time transaction data – which is broken down into three main categories:

  • IT Operations and Channel Management
  • Fraud Detection and Payments Security
  • Data Streaming and Forwarding Capabilities for Third Party Applications

If you are someone looking to build out a new business case for purchase, the intention is to help your organization identify scenarios where better access to real-time transaction data will help you improve return-on-investment (ROI).