How 1LINK securely processes 100% more transactions
Discover how Pakistan's 1LINK reliably processes 800+ million transactions annually without a hitch
CUSTOMER OVERVIEW
Pakistan's national switch
1LINK is the first licensed payment service provider by the State Bank of Pakistan providing payment and switching services in Pakistan, a country with a population of over 220 million people. 1LINK is owned by 11 banks and since 2004, works as the main switch for Pakistan’s 37+ banks, handling a broad range of banking transactions (including leading the shared ATM network), bill payments, open APIs, international schemes gateway service and more. 1LINK also launched a domestic card payment scheme, PayPak, to provide an equitable alternative for domestic transactions routing against international schemes.
THE CHALLENGE
Over 100% digital transaction growth
As Pakistan’s largest payment gateway and switch system, 1LINK has experienced exponential growth, processing millions of transactions daily across self-service banking, digital and card channels. To maintain seamless service and optimize transaction performance, they needed a real-time monitoring and data acquisition solution that could manage large-scale volumes. The required system had to be easily integrated into the existing security and compliance infrastructure to support uninterrupted services.
THE SOLUTION
INETCO Insight®
NCR Atleos introduced 1LINK to the INETCO Insight real-time transaction monitoring and data acquisition platform. By partnering with NCR Atleos and INETCO, 1LINK gained the ability to seamlessly monitor transactions in real time, optimize network performance and ensure seamless customer experiences—all while supporting their continued growth in the digital payments space.
THE RESULTS
800M+ transactions safely processed
1LINK handled a 100% spike in transactions – a total of 800+ million transactions in one year – without a hitch. Transactions are now processed more securely, the risk of network outages is reduced and a better customer experience is delivered – all while maintaining compliance.