Every transaction tells a story®
INETCO offers business activity monitoring tools for banks, credit unions, payment processors and financial institutions. Gain insight through electronic transaction monitoring and customer experience analytics across ATM, POS, Internet Banking, Branch, and Mobile Banking environments.
Real-time Transaction Monitoring & Alerts
Identify third party, network or application performance issues before they impact customer service delivery and transaction completion times.
Customer Analytics for Banking
Use ATM customer analytics and other banking analytics for better payment processes, optimal service offerings and results-driven marketing decisions.
Real-time Transaction Data Feed
Integrate a real-time transaction data feed into your favorite ATM management system, enterprise management console, or data analytics platform
Exploring the Omnichannel Impact – A panel discussion about changes in ATM and self-service management
Financial institutions have growing ambitions when it comes to the omnichannel customer experience. But what does this really mean for the self-service world?
Wednesday September 9, 2015webinar
Join INETCO® as we unveil the “fan favorite” data visualization dashboards as ranked by ATM channel managers, regional managers and operations teams around the globe.
Wednesday September 30, 2015Featured Article
The definition of omnichannel banking seems to vary, depending on the financial institution you ask. Is it about delivering the same capabilities across all channels, or tailoring the customer experience according to each channel’s strength?