Blog & Newsroom
learn how BECU was able to turn their member transaction data into powerful customer analytics in their 3-minute case study video
How managing transaction Big Data can help you make better ATM or POS placement decisions, improve cash inventory and reduce outage impacts.
In our last blog on customer analytics, we highlighted three things you need to do customer analytics well. This blog discusses the first requirement – A readily accessible and complete source of customer interaction data.
In retail banking, understanding customer behavior can help you tailor product and service offerings to encourage loyalty, increase revenue, decrease risk, and align service costs appropriately.
We have been working with BECU for almost two and a half years, first rolling out the INETCO Insight real-time transaction monitoring software, and most recently, the INETCO Analytics customer analytics application.