INETCO real-time transaction monitoring and customer analytics webinars
Attend INETCO’s upcoming webcasts or view recorded, on-demand webinars at your own leisure.
As the remote operator of a full-service fleet of more than 200 ATMs, BECU believes visibility into customer transaction data is key to ensuring that the CU’s 900,000-plus members are successfully completing interactions at the ATM.
Join Shirley Taylor, ATM channel manager at BECU, and Kambiz Asrar Haghighi, VP of product management at INETCO, as they explain how BECU taps into game-changing knowledge of where, when and how members interact with their ATM channel.
In this recorded webcast, you will learn how BECU’s recent investment in real-time transaction monitoring and customer analytics software will help them to:
- maintain average ATM channel net promoter scores of 81 percent
- arrive at better, faster decisions on ATM placement and lease renewals
- gain on-demand access to rich member transaction data and other data feeds in order to:
– understand the transaction mix at each ATM
-reduce member queuing at an ATM
-see up-to-the-moment withdrawal and replenishment amounts per ATM
“Understanding the member experience is of paramount importance to BECU. INETCO Analytics effectively shrinks our member transaction data-gathering and analysis time from weeks down to minutes — which allows us to make decisions based on timely and comprehensive cardholder analytics. INETCO has listened to the specific market needs of financial institutions to deliver a product that provides a lens into our member experience and our business.”
— Shirley Taylor, ATM channel manager at BECU
Wednesday May 27, 2015webinar
Join NCR and INETCO to discuss transaction management best practices that will enable
you to deliver a true omnichannel experience.
Tuesday March 31, 2015webinar
In this recorded webinar, Paul Grieve, the Technical Infrastructure Manager for a global payments service provider, shares his story about gaining end-to-end visibility into customer transactions.
Wednesday February 11, 2015webinar
Join Celent and INETCO to learn how to tap into your existing transaction data and access the rich customer analytics you need to drive banking engagement
Tuesday December 16, 2014
How to Meet Your Top 3 Consumer Engagement Resolutions
2015 is all about consumer engagement. How are you planning to meet their self-service banking expectations?
Tuesday October 7, 2014webinar
Join NCR and INETCO for a one-hour webinar to learn how to consistently deliver exceptional retail banking consumer experiences.
Tuesday September 9, 2014
The Hitchhiker’s Guide to Transaction Monitoring and Analytics
Navigating the galaxy of real-time transaction monitoring and analytics solutions? Explore the key requirements guiding ATM and POS channel teams in their quest to select the right solution for their needs.
Tuesday June 24, 2014
What’s the ROI?
Build your business impact case for deploying real-time transaction monitoring and analytics software within your ATM channel network.
Wednesday March 26, 2014
Changing your Mobile RDC Game
Learn how real-time transaction data and analytics impacts operational efficiency, customer experience and mobile remote deposit capture profitability.
Wednesday March 5, 2014
Unlocking Your ATM Big Data
Learn how to gain easy access to real-time ATM transaction statistics relevant to incident, cash and business management.
Wednesday November 20, 2013webinar
A BAI Banking Strategies Webcast featuring NCR APTRA Vision, APTRA OptiCash and INETCO Insight
Tuesday August 13, 2013
The Quest for Better Operational Intelligence
Discover the three key requirements for better IT Operations Analytics (ITOA)
Thursday June 27, 2013
Scoring your First Technology Hat-Trick
INETCO and NCR discuss how self-service device management, cash management and real-time transaction monitoring enables leading banks to obtain enterprise-wide performance awareness
Thursday June 6, 2013
APM Strategies for a Rapidly Changing Data Center Landscape
Hear from Analyst Bernd Harzog of The Virtualization Practice discussing best practices when it comes to monitoring distributed applications.
Wednesday March 27, 2013
What Does Monitoring Multi-channel Banking Environments Look Like?
Consider five best practices when it comes to monitoring consumer transactions, self-service devices and third party applications in multi-channel banking environments.
Wednesday February 20, 2013
5 Best Practices for Monitoring Multi-channel Banking Environments
Understand self-service evolution and learn about emerging performance management and monitoring requirements.