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USE CASE

Shutting down transaction reversal fraud

How INETCO BullzAI® detects illegitimate transaction reversal fraud linked to ATMs or self-checkouts

Shutting down transaction reversal fraud

What is transaction reversal fraud?

Transaction reversal fraud occurs when criminals manipulate ATMs, self-checkouts or payment systems to make a legitimate transaction appear to fail. Using techniques such as card swallowing, jamming or swapping during card ejection, they trigger errors like a failed dispense. The system then reverses the transaction and credits the funds back to the account, even though cash or goods were successfully dispensed. This exploits timing or logic gaps in the system and results in financial losses for banks or merchants who believe the customer never received the funds.

Stop transaction reversal scams cold

INETCO BullzAI enables real-time transaction monitoring that detects transaction reversal scams in real time, analyzing field-level transaction data and response codes critical to flagging network host delays, hardware errors, unauthorized reversals or chargebacks. Detect transaction reversal fraud as it happens, reduce losses and take immediate action such as disabling the ATM or self-checkout machine, blocking the card or escalating investigation.

DETECT

Perform continuous transaction monitoring and configure real-time alerting to flag suspicious transaction reversals, response code errors, card ejection timeouts and repeat transaction patterns from the same card, device, ATM or self-checkout terminal

PREVENT

Utilize supervised and unsupervised machine learning to surface and correlate abnormal dispense-then-reversal sequences, error code combinations and unusual timing between dispense and reversal events

SHIELD

Confidently block payment reversals at the individual transaction level to maximize ATM and POS channel profitability

Block unnecessary payment reversals – not your profitability

Avoid fraud loss

Gain visibility into terminal and card behaviors to identify suspicious reversals, retries and transaction flows – before reversals are processed

Eliminate blind spots

Decode field-level transaction data across the end-to-end journey to uncover abnormal reversal patterns, errors, declines or timeouts

See fraud other tools miss

Correlate user, card, terminal and network behavior to identify reversal fraud tactics that bypass rules-based and threshold-only monitoring tools

Stop fraud with confidence

Instantly flag and isolate compromised terminals or transaction paths to prevent revenue loss while preserving legitimate customer transactions

Up your defense against fraudulent chargebacks

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Take control of transaction fraud reversal risk

Contact an INETCO fraud expert to discuss trusted security for ATM and self-checkout transactions today.

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