INETCO Insight Product Overview
“How do I avert service outages and improve availability across all my services and channels?” (3:15 min)
INETCO Insight is the next generation of application performance management software (APM) software for holistically monitoring complex transaction environments
Growing customer centricity translates into a need for proactive, time sensitive approaches to problem resolution. If your IT operations, applications support group and first line support teams are spending endless labor-intensive hours isolating transaction performance issues and piecing together fragmented data collected from third party service providers, in-bound customer complaints, data trace captures, or application-specific monitoring tools, it is time for you to consider the difference INETCO Insight business transaction management can make.
Used as a precursor to “deep dive” diagnostic tools, the INETCO Insight platform is a highly scalable application performance management (APM) and transaction profiling software solution designed to give you a holistic, systems-wide view into the end-to-end performance of all applications running in your physical, virtual and cloud-based network environments. These include:
- Electronic funds transfer (EFT) processing applications
- Automated teller machines (ATMs)
- Point-of-sale (POS) terminals
- Messaging middleware applications
- Web-based applications
INETCO Insight is different than your existing monitoring software in three major ways:
- INETCO Insight monitors the transaction flow through your environment, not just the individual application and infrastructure components. This information is independently captured directly from your network.
- INETCO Insight provides a real-time database of correlated transaction information. This single data-store correlates transaction requests with the corresponding authorization responses, along with the network to application level information.
- INETCO Insight monitors complex transaction flows without the need to deploy intrusive agents. You do not have to monitor the transaction host database to see application-level activity, or modify any of the underlying applications. The software’s agentless architecture makes it a simple-to-deploy solution for application performance optimization within physical, virtual and cloud-based environments.
INETCO Insight for monitoring ATM, POS and EFT card processing environments
INETCO has built a product on the INETCO Insight platform specifically designed to monitor complex payments transactions and quickly isolate performance issues affecting:
- Credit and debit card authorizations
- ATM transactions
- Online banking transactions
- Bill payment transactions
INETCO Insight for payments transaction environments has become the preferred transaction monitoring solution for payment processors, independent ATM deployers, merchant acquirers, card network providers, banks and credit unions that need to quickly isolate transaction performance issues and confidently manage complex, ever-changing payment networks, multiple transaction protocols and functionality-rich applications such as ATMs, alternative payment applications, mobile phone applications or POS terminals.
INETCO Insight for monitoring middleware interoperability and messages within cloud and SOA environments
INETCO Insight’s transaction monitoring capabilities also support the Advanced Message Queuing Protocol (AMQP), an open source transport layer protocol that is positioned for widespread support across financial banking and trading industries.
AMQP replaces costly dependencies on any one proprietary transaction message protocol format, meaning cheaper and easier middleware technology integration and business-to-business interoperability. It is also a free alternative to building expensive messaging system infrastructures, and has been architected to broker messages and queue data updates simultaneously received from 100’s of different data points.
AMQP is being primed for universal adoption, and can be utilized by anyone looking for a safer, easier approach to passing messages within cloud and SOA environments. Current AMQP supporters include Bank of America, JP Morgan Chase, Deutche Borse, Goldman Sachs, INETCO, StormMQ, HCL, RedHat, Microsoft, and VMware.
Request a meeting with our business development team to learn how to make INETCO Insight part of your proactive monitoring strategy.
“By 2015, more than 50% of enterprises will need capabilities beyond those delivered by the current APM tools to manage a complex and dynamic infrastructure and application environment.”
Will Cappelli, Research VP
Gartner, Inc.