How Does INETCO Insight Application Performance Management (APM) Software Work?
Discover a fresh, lightweight APM approach that makes it easier and faster for IT Operations teams to isolate enterprise service issues in service-oriented architecture (SOA) applications deployed within private, public, and hybrid cloud environments.
INETCO Insight® is a new generation of application performance management software that provides a faster, non-invasive way to identify application or infrastructure bottlenecks and ensure optimal service delivery...
With zero overhead
Without agents, extra traffic loads or code changes
Without requiring prior knowledge of your application architecture or underlying infrastructure
INETCO Insight offers business transaction management that uses non-intrusive network-based instrumentation. Protocol data units are assembled into application messages. Ethernet packets are re-assembled into application messages to transition from a network view of traffic to an end-user view of application performance:
- Capture mirrored network traffic from a router’s SPAN port, packet capture equipment or application servers. Upon collection, network traffic is time stamped, filtered and encrypted to ensure that sensitive information (e.g. credit cards, patient records... ) is always protected.
- Decode and extract information across complex transaction paths involving multiple message and protocol types, third party data centers and networks, multiple switches and cloud environments. This is done through a powerful Universal Decoding Engine that sequences all incoming network traffic, assembles application messages, decodes the individual data fields within the application messages, and masks or deletes sensitive fields.
- INETCO Insight's Universal Decoding Engine decodes hundreds of internet, transport, and application protocols out of the box, including IP, TCP, UDP, HTTP, HTML, SOAP, XML, AMQP 1.0, CLNP, TPDU, NIST, SQL, ISO 8583, NDC+, FIX, IFX, OFX, VISA 2, Diebold and others.
Correlate in real-time hop-by-hop response times, automatically stitching transactions together as they flow across your distributed network. INETCO Insight relies on a Unified Transaction Model framework to re-construct multi-tier and multi-hop transactions, mining relevant transaction information and business context from the decoded fields including the type of transaction (e.g. withdrawal, add to cart, or updated customer record), dollar amounts, whether the transaction is successful, error information, user or geographic location. INETCO Insight provides network performance data, application payload intelligence, and detailed transaction response times and completion metrics all in one view, for every transaction.
Store transaction performance and usage analytics for trend analysis, reporting, troubleshooting, historical comparison, fraud prevention and other forensics activities.
With INETCO Insight real-time alerts, detailed drill-down into individual transaction details and business context, usage analytics, custom reports and dashboards views for individual objects (e.g. user, device, host, or credit card type), you will be armed to expedite problem resolution, and even prevent problems before your customers are impacted.
INETCO Insight application performance monitoring software in action: Real-time drill-down into failing transaction details in 3 clicks or less
INETCO Insight is a core platform for IT Operations Analytics (ITOA). It provides an application-centric view of how all parts of an enterprise system are performing, drawing on a powerful analytic model – our Unified Transaction Model – to make sense of large volumes of application performance and event data. It includes easy-to-use capabilities for alerting, visualizing performance data, and isolating performance issues.
INETCO Insight also forwards rich performance information into other IT management systems like IBM TivoliNetcool/OMNIbus, HP Operations Manager, NCR APTRA Vision, and Splunk — so you can harness Big Data across your ITOA architecture.
What are you waiting for? Start managing your multi-channel banking applications, Web applications, distributed messaging applications or any kind of vertical-specific application with INETCO Insight business transaction management today. Leverage on your IT investment, ensure optimal application and network performance, and get actionable intelligence and results quickly.
Book a meeting to discuss how to bring INETCO Insight as part of your proactive IT performance monitoring strategy.
“The first thing I do when I come to work is grab my morning coffee and log onto INETCO Insight. My customized screen view gives me an instant snapshot of all transaction delays occurring with client banks and merchant customers, across our entire transaction processing environment.”
Mark Wingrave, Card and Mobile Payments