For the seventh year in a row, ATMmarketplace.com has surveyed over 800 ATM Executives and compiled interviews with industry experts, including INETCO’s Stacy Gorkoff, to create the ATM Software Trends and Analysis guide, illustrating ATM software trends around the globe. The report looks at what’s happening in the world of ATM software and the role ATMs play in serving financial institutions’ customers.
ATM Software trends include:
- The drive towards multi-vendor software
- The need for ATMs with greater ‘self service functionality’
- Multi-channel integration in line with growing smartphone and tablet usage
- Smarter marketing based on customers’ needs and previous interactions