“Banks operate in a world of time-sensitive opportunities. From a customer perspective, instant notification and interaction with their financial institutions is becoming the expected norm, especially for millennials. From an operational and security perspective, the speed of reaction affects not only customer experience, but also reputation and profitability. This is why the notion of real-time is becoming more important.”
Read INETCO’s contribution to Financial IT magazine (February 2017) on page 40 to understand why harnessing real-time data greatly increases a financial institution’s ability to deliver amazing customer experiences.