From the consumer perspective, instant notification and gratification has become the expected norm. From the operational performance and fraud perspectives the speed of remediation affects not only the customer experience, but also reputation and profitability.
This is why reliable access to real-time data has become such a fundamental part of retail banking and payments analytics strategies. But determining the relevancy of real-time data to your financial institution will depend on how you answer the question, “When is my immediate response required (or desired)?”
Read Payments Business‘ latest issue to learn how real-time data analytics can boost financial performance, improve customer experiences and manage risk.
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