Solutran provides electronic payment processing services for government and private sector programs in the USA. With a new proprietary, best-in-class Electronic Benefit Transfer (EBT) platform, the Company easily caters to all their clients’ unique processing needs and specifications, supporting nation-wide programs such as:
“The additional visibility INETCO Insight has provided has allowed Solutran to understand where blockages can occur and what is happening at a specific endpoint during a transaction rejection.”
When asked to create an electronic payment processing platform to support the US government’s SNAP and eWIC programs, Solutran knew they needed to build a scalable, reliable system infrastructure that American families could depend upon to keep nutritious food on their tables. Solutran’s S3™ Electronic Benefit Transfer (EBT) platform and active/active data architecture was designed to make the processing and routing of SNAP and eWIC transactions seamless, 24/7.
Although the electronic payment processing system architecture was very robust, the added complexity presented new challenges when it came to having the end-to-end visibility needed to quickly isolate issues affecting the completion of transactions. Solutran knew that real-time monitoring of the entire transaction path, from initiation endpoint to authorization, would be essential. With real life consequences to transaction slowdowns, bottlenecks, or failures, they needed a dependable solution that would also scale with their US state by state deployments.
Trusted financial solutions provider SoliSystems recommended INETCO Insight® to monitor end-to-end transactions in real-time, helping Solutran to eliminate operational “blind spots” and guarantee that SNAP and eWIC users have minimal service disruptions.
With INETCO Insight, Solutran has reduced the negative service impacts associated with downtime and transaction completion lags. Specific product benefits include:
Solutran plans to expand the use of INETCO Insight across all of their electronic payment processing platforms in those US states using SNAP or eWIC. States that will be utilizing INETCO Insight with their Solutran-run SNAP and eWIC programs include: Maryland, Montana, North Carolina, and the US Virgin Islands.