The latest resources for Digital Banking, ATM, POS monitoring and analytics

Learn how INETCO solutions are helping banks and payment processors manage the performance of all their banking channels, including ATM, POS, Branch, Mobile and Internet applications.

Featured case study
Thursday December 5, 2019

How EVERTEC Costa Rica, S.A. Improves Customer Service Levels and Proactive Problem Resolution with Real-time End-to-End Transaction Monitoring

EVERTEC Inc. is a full-service transaction processing business that operates in Latin American and the Caribbean, processing more than two billion transactions annually.

Learn how INETCO helped EVERTEC Costa Rica, S.A.easily identify network outages, third party disconnects or application latencies that affect consumer payment transactions by:

  • Continuously monitoring customer service level performance at the transaction level
  • Identifying transaction performance issues before they impact customer transactions and customer service levels
  • Accelerating troubleshooting and research of transaction chargebacks, bottlenecks and failures
  • Providing a centralized view of real-time customer transaction data gathered from disparate customer locations
Tuesday December 3, 2019
E-Global securing the end-to-end customer experience, one transaction at a time.
webinar

The Need for Data Speed: The secret to how E-Global secures the end-to-end customer experience

Explore how Mexico’s largest electronic payments processor consistently secures the end-to-end customer experience while processing more than 13 million credit and debit card transactions each day.

Tuesday October 1, 2019
INETCO Insight 7 payment fraud detection and prevention
webinar

Unveiling INETCO Insight 7: The next generation of real-time fraud payment detection and prevention

Take a 45 minute deep dive into the new INETCO Insight 7 platform featuring a fraud configuration that combines customer transaction data acquisition, configurable rules-based alerting & adaptive machine learning capabilities

Monday September 23, 2019
Financial institutions using machine learning and risk scoring to detect and prevent payment fraud.
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INETCO Insight – Machine Learning and Risk Scoring for Real-time Payment Fraud Detection and Prevention

Learn how mitigate the risk of major financial loss & customer dissatisfaction with real-time payment data acquisition, a highly configurable rules-based alerting engine & adaptive machine learning.

Wednesday September 18, 2019
Woodforest National Bank team improving customer experience, ATM management and branch profitability
case study

How Woodforest National Bank Improves Customer Experience, ATM Management and Branch Profitability with Real-time Transaction Monitoring and Analytics

Learn how one of the US’ largest community banks, with $6.4 billion in assets and over 850 ATMs, uses INETCO Insight to improve operational efficiency and promote fact-based decision making, even down to the branch level.

A man banking at an ATM while INETCO Insight monitors the transaction and provides data to the bank
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Banking on ATM Big Data: How to use real-time transaction data to make your operations lean and customers keen

Learn how to use real-time ATM transaction data to support a profitable strategy around digital transformation, ATM channel distribution and customer service delivery.

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INETCO Insight Data Access Options Product Sheet

Make real-time and historical transaction data collected by INETCO Insight workable for operational performance monitoring, customer insights, and fraud detection.

Read the INETCO solutions sheet on ATM cash-outs and early warning fraud detection
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INETCO Solutions Sheet – ATM Cash-Outs and Early Warning Fraud Detection

Read this INETCO solutions sheet to learn how to adopt early warning fraud detection strategies that detect debit card and ATM fraud as it is unfolding – not after the damage is done.

INETCO solution sheet for card analytics
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INETCO Solutions Sheet – Card Analytics

Use INETCO solutions to increase customer engagement, reduce fraud and improve profitability - across all your card operations and banking channels.