The latest resources for ATM & POS monitoring and analytics

Learn how INETCO Insight® is helping banks and payment processors manage the performance of all their ATM, POS, Mobile banking and Internet banking applications.

Featured webinar
Tuesday June 9, 2015

Advice from the Trenches – BECU’s Approach to ATM Customer Analytics

As the remote operator of a full-service fleet of more than 200 ATMs, BECU believes visibility into customer transaction data is key to ensuring that the CU’s 900,000-plus members are successfully completing interactions at the ATM.

Join Shirley Taylor, ATM channel manager at BECU, and Kambiz Asrar Haghighi, VP of product management at INETCO, as they explain how BECU taps into game-changing knowledge of where, when and how members interact with their ATM channel.

In this webinar, you will learn how BECU’s recent investment in real-time transaction monitoring and customer analytics software will help them to:

  • maintain average ATM channel net promoter scores of 81 percent
  • arrive at better, faster decisions on ATM placement and lease renewals
  • gain on-demand access to rich member transaction data and other data feeds in order to:

– understand the transaction mix at each ATM
-reduce member queuing at an ATM
-see up-to-the-moment withdrawal and replenishment amounts per ATM

“Understanding the member experience is of paramount importance to BECU. INETCO Analytics effectively shrinks our member transaction data-gathering and analysis time from weeks down to minutes — which allows us to make decisions based on timely and comprehensive cardholder analytics. INETCO has listened to the specific market needs of financial institutions to deliver a product that provides a lens into our member experience and our business.”

— Shirley Taylor, ATM channel manager at BECU

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Tuesday, June 9th - 11:00 AM EDT
Wednesday May 27, 2015
webinar

Why Transaction Monitoring, Why Now?

Join NCR and INETCO to discuss transaction management best practices that will enable
you to deliver a true omnichannel experience.

Thursday April 9, 2015
video

INETCO Analytics for ATM

Managing big data is a challenge for anyone responsible for an ATM channel. Just how do you make sense of the seemingly infinite stream of information to gain much needed banking analytics and customer analytics?

Wednesday April 8, 2015
video

Why Transactions Matter? – Fintech Open Mic Night, London

INETCO's VP of product marketing, Marc Borbas, speaking about INETCO and why transactions matter at the Fintech Open Mic Night, sponsored by NewFinance, in London.

Tuesday March 31, 2015
webinar

The ROI of Transaction Visibility Webinar

In this recorded webinar, Paul Grieve, the Technical Infrastructure Manager for a global payments service provider, shares his story about gaining end-to-end visibility into customer transactions.

Tuesday March 31, 2015
case study

How a Global Payment Provider Reduced Transaction Time-outs by 75%

How do you manage transaction life cycles that move through two data centers, a third party telecom, and 54 other ATM, POS, and back-end services?

Wednesday February 11, 2015
INETCO featuring Celent
webinar

Driving Banking Engagement with Customer Analytics

Join Celent and INETCO to learn how to tap into your existing transaction data and access the rich customer analytics you need to drive banking engagement

Wednesday February 11, 2015
whitepaper

Driving Banking Engagement with Customer Analytics

Discover how to unlock "Big Data" across all your banking channels through new approaches to transaction data collection, storage and visualization of customer analytics.

datasheet

INETCO Analytics

Analytics software to help you leverage your electronic transaction data for ATM customer analytics and data-driven banking engagement strategies.

Tuesday December 16, 2014
Consumer Engagement Resolutions
webinar

How to Meet Your Top 3 Consumer Engagement Resolutions

2015 is all about consumer engagement. How are you planning to meet their self-service banking expectations?