INETCO Insight® and INETCO Analytics™ application performance management whitepapers and analyst reports
Discover the positive business impact transaction monitoring, customer analytics and application performance management have on banking engagement and operational support costs.
The CIO advantage: Controlling the epicenter of customer data for digital banking transformation and omnichannel management
Captaining the digital banking transformation ship is no easy task, especially when every bank is in a competitive race to provide the best customer experience possible. It used to be enough for CIOs to be the trusted owner of IT architecture. But now, many CIOs are taking on an expanded leadership role that not only includes efficiently managing the underlying IT infrastructure, but also driving inter-departmental change, integrating new technologies and overseeing the enterprise-wide data strategy.
This whitepaper is for CIOs that are finding themselves responsible for more strategic digital transformation initiatives that span the entire banking organization. It is meant to help CIOs understand how they can avoid pockets of disparate and disjointed data investments, and increase the value and utility of customer transaction data by changing the way it is:
- Captured in complex banking environments
- Used to spot performance issues and improve operational efficiency within IT
- Shared across various channels and departments enterprise-wide, to drive digital transformation initiatives and omnichannel management
Paving Your Path to Branch Transformation: Three channel performance management tactics to succeed
This whitepaper explores what is driving digital transformation within the bank branch and proposes how to adapt your existing channel performance management approach.
A Data Analytics Plan: Do you have one?
This whitepaper provides a blueprint for a data analytics strategy that works. Outlined are five main factors to consider when embarking or refining your organization’s data analytics journey.
Managing Omnichannel Banking Initiatives
A whitepaper for channel managers and digital executives facing new performance management requirements emerging from digital transformation and omnichannel banking initiatives.
INETCO Analytics Real-time Analytics Product Overview
This product overview will explain how the INETCO Analytics data management solution works, and how this best of breed technology stack results in a state of the art transaction analytics solution.
Unlocking your ATM “Big Data”: The power of real-time transaction monitoring and analytics
How real-time transaction monitoring and analytics software helps banks gain easy access to actionable ATM statistics across customer service, systems management and cash management scenarios.
Monitoring Your Active/Active Payments Environment
A whitepaper explaining how banks and payment processors can gain an end-to-end view into every transaction path within complex active/active environments.
Driving Banking Engagement with Customer Analytics
Discover how to unlock "Big Data" across all your banking channels through new approaches to transaction data collection, storage and visualization of customer analytics.
INETCO Insight Real-time Transaction Monitoring Software – Product Overview
A review of INETCO Insight’s features and benefits
INETCO Insight Real-time Transaction Monitoring Software – A Technical Deep-Dive
A technical review of how the INETCO Insight transaction data platform works.