INETCO Insight® and INETCO Analytics® whitepapers and analyst reports to help deepen customer banking engagement, increase bank profitability and lower operational support costs

Discover the positive business impact of real-time transaction monitoring, customer analytics, and data streaming to fraud management, channel systems and analytics applications of choice.

Featured whitepaper
Friday August 2, 2019

Banking on ATM Big Data: How to use real-time transaction data to make your operations lean and customers keen

While the ATM channel remains a strategic part of a healthy omni-channel banking ecosystem, it is continuously under critical analysis within many financial institutions. The big challenge lies in maintaining ATM fleets as a profitable delivery channel.

This whitepaper outlines five key areas where transaction intelligence can be used to support a profitable strategy around digital transformation, ATM channel distribution and customer service delivery. It will discuss how a real-time transaction data platform can help financial institutions to continuously collect customer transaction data and turn it into actionable insights related to:

  • Early warning fraud detection and compliance
  • Real-time payments monitoring and performance alerting
  • Customer usage, ATM placement and self-service channel profitability analysis
  • Cash forecasting
  • Reconciliation and ATM dispute resolution
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Why a Multi-Layered Technology Approach is the Best Choice for Preventing ATM Cash-outs and Cybersecurity Attacks

Read this whitepaper to help your organization understand the importance of adding transaction-level monitoring to your fraud prevention strategy.

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INETCO Insight — Use cases to help you drive more business value from customer transaction data

Read this guide to help your organization identify scenarios where better access to real-time transaction data will help you improve return-on-investment (ROI).

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A Customizable Alerts Guide to INETCO Insight

This guide outlines how organizational teams, such as IT Operations, ATM Operations, Retail & POS Operations, Fraud & Security Operations and Switch Operations use INETCO Insight’s real-time alerts.

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Reinventing ATM Availability: How customer centricity and channel profitability have redefined the oldest KPI in ATM history

Read this Fiserv and INETCO whitepaper to explore of how customer centricity and profitability are redefining the scope of ATM and self-service channel Availability.

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Enhancing the End-to-End Customer Experience with Real-Time Data

This ATMmarketplace.com and INETCO whitepaper details the technology advancements in monitoring, data streaming and data analytics that your team can use when adopting a real-time data strategy.

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Data Access Options to Accelerate Your Digital Banking Transformation

A guide to accelerating digital banking transformations by making transaction data easily available to any application or organizational team who needs it

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Global Insights and Best Practices for ATM Ownership and Management

The ATM Total Cost of Ownership Guide was recently published by ATM Marketplace and INETCO partner, Fiserv. It takes a look at the most common challenges faced in ATM monitoring today.

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The CIO Advantage: Controlling the epicenter of customer data for digital banking transformation and omnichannel management

This whitepaper aims to help CIOs understand how they can increase the value and utility of customer transaction data, and drive inter-departmental change within their financial institution

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Paving Your Path to Branch Transformation: Three channel performance management tactics to succeed

This whitepaper explores what is driving digital transformation within the bank branch and proposes how to adapt your existing channel performance management approach.

Analytics Blueprint
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A Data Analytics Plan: Do you have one?

This whitepaper provides a blueprint for a data analytics strategy that works. Outlined are five main factors to consider when embarking or refining your organization’s data analytics journey.

Managing Omnichannel Banking Initiatives Whitepaper
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Managing Omnichannel Banking Initiatives

A whitepaper for channel managers and digital executives facing new performance management requirements emerging from digital transformation and omnichannel banking initiatives.

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INETCO Analytics Real-time Analytics Product Overview

This product overview will explain how the INETCO Analytics data management solution works, and how this best of breed technology stack results in a state of the art transaction analytics solution.

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Unlocking your ATM “Big Data”: The power of real-time transaction monitoring and analytics

How real-time transaction monitoring and analytics software helps banks gain easy access to actionable ATM statistics across customer service, systems management and cash management scenarios.

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Monitoring Your Active/Active Payments Environment

A whitepaper explaining how banks and payment processors can gain an end-to-end view into every transaction path within complex active/active environments.

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Driving Banking Engagement with Customer Analytics

Discover how to unlock "Big Data" across all your banking channels through new approaches to transaction data collection, storage and visualization of customer analytics.

What\'s the ROI?
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What’s the ROI?

How to build your quantifiable business case for investing in real-time ATM transaction monitoring and analytics software.