INETCO Insight® and INETCO Analytics® whitepapers and analyst reports to help deepen customer banking engagement, increase bank profitability and lower operational support costs

Discover the positive business impact of real-time transaction monitoring, customer analytics, and data streaming to fraud management, channel systems and analytics applications of choice.

Featured whitepaper
Thursday July 26, 2018

INETCO Insight — Use cases to help you drive more business value from customer transaction data

Real-time transaction data has become a fundamental part of managing self-service channels and guaranteeing every interaction completes the way the customer expects. This is why banks, retailers and payment processors all over the globe are investing in powerful end-to-end data acquisition, real-time alerting and open data streaming capabilities.

This guide details the key use cases of real-time transaction data – which is broken down into three main categories:

  • IT Operations and Channel Management
  • Fraud Detection and Payments Security
  • Data Streaming and Forwarding Capabilities for Third Party Applications

If you are someone looking to build out a new business case for purchase, the intention is to help your organization identify scenarios where better access to real-time transaction data will help you improve return-on-investment (ROI).

Wednesday June 27, 2018
whitepaper

A Customizable Alerts Guide to INETCO Insight

This guide outlines how organizational teams, such as IT Operations, ATM Operations, Retail & POS Operations, Fraud & Security Operations and Switch Operations use INETCO Insight’s real-time alerts.

Tuesday June 26, 2018
whitepaper

Reinventing ATM Availability: How customer centricity and channel profitability have redefined the oldest KPI in ATM history

Read this Fiserv and INETCO whitepaper to explore of how customer centricity and profitability are redefining the scope of ATM and self-service channel Availability.

Monday June 11, 2018
whitepaper

Enhancing the End-to-End Customer Experience with Real-Time Data

This ATMmarketplace.com and INETCO whitepaper details the technology advancements in monitoring, data streaming and data analytics that your team can use when adopting a real-time data strategy.

Friday October 13, 2017
whitepaper

Data Access Options to Accelerate Your Digital Banking Transformation

A guide to accelerating digital banking transformations by making transaction data easily available to any application or organizational team who needs it

whitepaper

Global Insights and Best Practices for ATM Ownership and Management

The ATM Total Cost of Ownership Guide was recently published by ATM Marketplace and INETCO partner, Fiserv. It takes a look at the most common challenges faced in ATM monitoring today.

whitepaper

The CIO Advantage: Controlling the epicenter of customer data for digital banking transformation and omnichannel management

This whitepaper aims to help CIOs understand how they can increase the value and utility of customer transaction data, and drive inter-departmental change within their financial institution

whitepaper

Paving Your Path to Branch Transformation: Three channel performance management tactics to succeed

This whitepaper explores what is driving digital transformation within the bank branch and proposes how to adapt your existing channel performance management approach.

Analytics Blueprint
whitepaper

A Data Analytics Plan: Do you have one?

This whitepaper provides a blueprint for a data analytics strategy that works. Outlined are five main factors to consider when embarking or refining your organization’s data analytics journey.

Managing Omnichannel Banking Initiatives Whitepaper
whitepaper

Managing Omnichannel Banking Initiatives

A whitepaper for channel managers and digital executives facing new performance management requirements emerging from digital transformation and omnichannel banking initiatives.

whitepaper

INETCO Analytics Real-time Analytics Product Overview

This product overview will explain how the INETCO Analytics data management solution works, and how this best of breed technology stack results in a state of the art transaction analytics solution.

whitepaper

Unlocking your ATM “Big Data”: The power of real-time transaction monitoring and analytics

How real-time transaction monitoring and analytics software helps banks gain easy access to actionable ATM statistics across customer service, systems management and cash management scenarios.

whitepaper

Monitoring Your Active/Active Payments Environment

A whitepaper explaining how banks and payment processors can gain an end-to-end view into every transaction path within complex active/active environments.

whitepaper

Driving Banking Engagement with Customer Analytics

Discover how to unlock "Big Data" across all your banking channels through new approaches to transaction data collection, storage and visualization of customer analytics.

What\'s the ROI?
whitepaper

What’s the ROI?

How to build your quantifiable business case for investing in real-time ATM transaction monitoring and analytics software.

INETCO Insight 5 Product Overview
whitepaper

INETCO Insight Real-time Transaction Monitoring Software – Product Overview

A review of INETCO Insight’s features and benefits

Under the Hood of INETCO Insight
whitepaper

INETCO Insight Real-time Transaction Monitoring Software – A Technical Deep-Dive

A technical review of how the INETCO Insight transaction data platform works.